Family Room Volunteer - Rainbow Babies & Children's Hospital

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ORGANIZATION: Ronald McDonald House Charities® of Northeast Ohio

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General Description: The Ronald McDonald Family Room at Rainbow Babies & Children's Hospital is an extension of the services Ronald McDonald House of Cleveland provides. The Family Room is a special place within the hospital where families can relax and "get away" while still being close to their child. The role of the Family Room Volunteer is to be supportive to the families who visit the Room, providing a friendly, caring atmosphere.

Specific Responsibilities:

  • Greet families upon arrival and orient guests to the Family Room
  • Register new families
  • Answer telephones and keep simple statistical records
  • Offer resources to families
  • Enforce Family Room and Hospital policies when needed
  • Assist with light household chores
  • Help provide a warm, friendly and supportive atmosphere for families
Time Commitment: 3 hour shift weekly or bi-weekly, minimum 50 hour commitment over a six month period

Minimum Age and Education Requirements: Adult 18 years and older with High School Diploma or Equivalent

Training and Screening:
  • Hospital and Family Room Orientation: Approx. 4 hours
  • Desk-coaching (working under supervision): 3 hours
  • Annual TB test, hospital-paid
  • Reference Checks
  • Background Screening

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About Ronald McDonald House Charities® of Northeast Ohio

Location:

10415 Euclid Avenue, Cleveland, OH 44106, US

Mission Statement

Ronald McDonald House Charities of Northeast Ohio, Inc. enhances the healthcare experience for families and children through comfort, care and supportive services.

Description

Each year, thousands of families whose children are receiving medical care throughout Northeast Ohio are served through our programs:

  • Ronald McDonald House programs in Cleveland and Akron give families a welcoming place to stay so they can focus on caring for their children.
  • Ronald McDonald Family Room programs in four Cleveland-area hospitals offer a space for families to rest and recharge just steps from their child’s treatment room.
  • Ronald McDonald Care Mobile, in partnership with UH Rainbow Babies & Children’s, provides dental service to children ages 3-12 in underserved areas of Northeast Ohio.
  • Ronald McDonald STAR programs offer a fun learning environment for children during siblings’ outpatient visits.
  • RedTreehouse.org, the online Ronald McDonald Family Resource Link, supports the well-being of families and children with challenges, disabilities and health care needs.

CAUSE AREAS

Children & Youth
Community
Health & Medicine
Children & Youth, Community, Health & Medicine

WHEN

We'll work with your schedule.

WHERE

Rainbow Babies & Children's Hospital, 2nd Floor11100 Euclid AvenueCleveland, OH 44106

(41.50615,-81.605354)
 

DATE POSTED

September 15, 2024

SKILLS

  • Verbal / Written Communication

GOOD FOR

  • People 55+

REQUIREMENTS

  • Background Check
  • Must be at least 18
  • Orientation or Training

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