Social Media/Marketing

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Job Title: Social Media & Marketing

Organization: United Social Services Inc. (USS)

Location: Remote/Hybrid (with occasional in-person meetings or events as needed)

Position Type: Volunteer (Potential to transition into a paid role)

About United Social Services (USS)

United Social Services Inc. (USS) is a nonprofit organization committed to empowering at-risk and homeless young adults, LGBTQ adults, foster care adults (ages 18-24), disabled individuals, senior citizens, and families. Through comprehensive programs, including housing solutions, career development, life skills training, and wellness initiatives, USS strives to create inclusive communities where everyone has the resources to thrive.

Position Summary

USS is seeking a creative and tech-savvy Volunteer Social Media & Marketing Coordinator to develop and manage the organization’s digital presence. This role involves creating engaging content, managing social media accounts, and developing marketing strategies to increase visibility, drive engagement, and inspire community support.

This volunteer position is key to advancing USS’s mission and has the potential to transition into a paid role based on performance and funding availability.

Key Responsibilities

Social Media Management

* Create, schedule, and publish content across USS’s social media platforms (e.g., Facebook, Instagram, etc.).

* Monitor and respond to comments, messages, and interactions in a timely and professional manner.

* Develop creative campaigns to increase follower growth, engagement, and donations.

Content Creation

* Design graphics, write captions, and develop multimedia content (videos, photos, reels, etc.) that aligns with USS’s brand and mission.

* Collaborate with USS leadership to highlight organizational milestones, events, programs, and success stories.

Marketing Strategy

* Assist in developing and implementing marketing plans to support fundraising campaigns, events, and community outreach efforts.

* Analyze performance metrics to assess the effectiveness of social media and marketing efforts, making recommendations for improvements.

* Research and implement innovative trends in digital marketing and nonprofit promotion.

Collaboration & Support

* Work with other volunteers and staff to ensure consistent messaging across all platforms.

* Support the planning and promotion of events, campaigns, and community initiatives.

Qualifications

Required

* Passion for USS’s mission and a strong desire to make a difference.

* Proficiency in social media platforms and content creation tools (e.g., Canva, Adobe Spark, or similar).

* Excellent written and verbal communication skills, with a creative eye for design.

* Strong organizational and time-management skills.

* Ability to work independently and meet deadlines.

Preferred

* Experience in social media management, marketing, or related fields (professional, academic, or volunteer).

* Knowledge of analytics tools (e.g., Meta Business Suite, Google Analytics, etc.).

* Basic knowledge of nonprofit marketing strategies and donor engagement.

Commitment

* 8-12 hours per week, with flexibility depending on ongoing campaigns or projects.

* Ability to attend occasional virtual or in-person meetings or events as needed.

Benefits

* Opportunity to contribute to a growing nonprofit and make a meaningful impact on underserved communities.

* Gain hands-on experience in social media management, digital marketing, and nonprofit branding.

* Build a professional portfolio of marketing work for a mission-driven organization.

* Flexible schedule with opportunities to work remotely.

* Potential for the role to transition into a paid position based on performance and organizational funding.

Help USS spread its message and create a lasting impact by joining our team as a Social Media & Marketing Coordinator!