Welcome Home Program Coordinator

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Position Summary:

Milford Advocacy for the Homeless is seeking a dedicated and compassionate Welcome Home Program Coordinator to lead the initiative aimed at supporting individuals and families transitioning from homelessness to housing stability. As the Team Coordinator, you will oversee all aspects of the Welcome Home Program, ensuring participants receive essential home goods and resources to start their new chapter with dignity. The Coordinator will be responsible for program management, collaboration with community partners, resource management, volunteer coordination, and overseeing the logistics of moving donated items to new homes.

Key Responsibilities: Program Management:

• Support program goals, timeline, and target demographics to meet the specific needs of individuals and families transitioning into new homes.

• Research essential household items and develop a standard inventory list for the move-in program.

• Ensure the smooth day-to-day execution of the program, addressing participant needs, logistics, and overall efficiency.

Community Collaboration:

• Build strong relationships with community partners

• Collaborate with donors, sponsors, and community partners to secure, in-kind donations, and essential goods for the program.

• Represent the program in community forums, advocacy groups, and events to raise awareness and garner additional support.

Resource Management:

• Oversee the storage, organization, and distribution of items in coordination with the In-Kind Donations Team Lead.

• Maintain an updated inventory of all donated goods and ensure that items for move-ins are complete and ready for distribution and the output of where, when and to whom inventory was distributed.

• Efficiently manage the procurement and delivery of household essentials to participants, meeting both immediate and long-term needs.

Program Implementation:

• Coordinate logistics for move-in support, ensuring timely delivery of goods to program participants.

• Schedule and manage volunteers for item assembly, transport, and outreach efforts.

• Provide personalized support to participants during the move-in process, addressing questions and assisting them with their transition.

Moving Team Oversight:

• Lead and coordinate the moving team, responsible for transporting donated items from storage to the homes of program participants.

• Ensure that the moving team follows a schedule for timely pickups and deliveries.

• Oversee the loading, transport, and unloading of household items, ensuring proper handling and safety measures.

• Collaborate with the team to create an efficient process for moving large items, such as furniture and appliances, as well as smaller household essentials.

• Serve as the primary point of contact between the moving team and program participants, ensuring seamless communication during the move-in process.

Evaluation and Reporting:

• Create and implement evaluation metrics to assess the effectiveness of the Welcome Home Program.

• Collect feedback from participants, volunteers, and stakeholders to continuously improve the program.

• Provide monthly reports on program outcomes, participant satisfaction, and recommendations to the In-Kind Donations Team Lead and leadership team.

Qualifications:

• Proven experience in program management, community outreach, or volunteer coordination.

• Strong organizational and multitasking skills with an ability to manage timelines and deadlines.

• Excellent communication and interpersonal skills, with the ability to build relationships and partnerships across various sectors.

• Experience in logistics or coordination of transportation is a plus.

• A passion for serving vulnerable populations with empathy, respect, and commitment to equity.

• Ability to work in a collaborative environment and lead volunteers in a positive, motivating manner.

Why Join Us?

This is a unique opportunity to lead a vital program that directly impacts individuals moving from homelessness to secure housing. Your role will contribute to a more stable and supportive community by empowering participants with essential resources and guidance during a pivotal transition in their lives.

How to Apply:
Please email martha@milfordadvocacyforthehomeless.org expressing your interest and a letter or resume sharing your experience in project management and/or community outreach.