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Concierge - Fallbrook - SD Fix it Clinic
ORGANIZATION: Zero Waste San Diego
This opportunity is provided by VolunteerMatch's partner.
Please visit the new page to apply.
Please visit the new page to apply.
Concierge (2-3 people):
The concierge team serves as the event's front-of-house, ensuring attendees have a welcoming and seamless experience. Their primary responsibilities include greeting guests, checking them in, providing clear communication about next steps, and managing the check-out process.
Skills helpful for a Concierge:
-Interpersonal skills and communication. Often time people are frustrated if there is a long wait, and being friendly and educational can help them enjoy the experience.
-Teamwork. During the check in process, it will be important to work with the Attendee and to work with other members of your team to help you complete the job. You may have to team up with someone else to combine skills and brain power, and we love that!
-Front of House. Managing multiple inflows of Attendees and their waiting experience, kind of like a hostess, or cashier, or retail experience.
-Education. It is helpful to educate people on different environmental and city resources, or sometimes it's helping them find the right person to talk to within our organization, should someone request additional information and resources.
-Data Entry. Checking in Attendees and tracking their item to be fixed is entered into Google Sheets, this holds multiple data entry points that are integral to our statistics. Administer Exit survey.
Example work flow of Concierge during a Fix it Clinic:
-One person focusing on the walkins, one on the pre-regristration, one person at the reception table.
-Walk in and regristration: will check the ckient in, will weigh the item. The concierge will be responsible for managing the attendees and handing them off to the Liason, or if no Fixer is availbe, managing their waiting experience.
-managing the check-in experience and ensuring a smooth transition to the Liason and fixing process.
-managing the check-out experience. ensuring that the details of the attendee are recorded (was the item fixed, who was the coach, ring the bell, synapsis of the experience).
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About Zero Waste San Diego
Location:
3891 Kendall St, San Diego, CA 92109, US
Mission Statement
Zero Waste San Diego's mission is to create, promote and implement programs and policies that maximize management and conservation of resources, and reduce greenhouse gas emissions that contribute to global warming.
Description
What is Zero Waste?
Zero Waste is a philosophy and a design principle for the 21st Century. It is gaining popularity regionally and worldwide as a logical approach to long-term resource management (replacing the outmoded concept of solid waste management). It includes recycling but goes beyond recycling by taking a whole system approach to the vast flow of resources and waste through our society. Zero Waste maximizes recycling, minimizes waste, reduces consumption and ensures that products are made to be reused, repaired or recycled back into nature or the marketplace. Benefits include reduced greenhouse gas emissions, preservation of natural resources, job creation and a sustainable economy, healthier working environments, and cleaner land, air and water.
What is the status of regional zero waste efforts?
Zero Waste San Diego is a grassroots organization that is gaining momentum and effecting change. We are starting on a community level but realize that a regional approach is necessary as well. The Ocean Beach Town Council, Ocean Beach Planning Board, and the City of El Cajon have all recently passed Zero Waste resolutions and join the Cities of Oakland, San Francisco, Palo Alto, Berkeley, and counties of San Francisco, Marin, Del Norte, San Luis Obispo, and Santa Cruz as California jurisdictions with Zero Waste Goals.
1. No Organic Materials to the landfill
Over half of landfilled materials are organic (food trimmings, dirty paper, leaves, etc.) Methane is produced in landfills when these materials decompose. Methane, a greenhouse gas, is 24 times more potent than CO2. Organic materials are better returned to San Diego's farms to grow food, following nature's example.
2. Resource Recovery Parks- No new Landfills
Landfills are outmoded methods of managing waste. The new paradigm is resource management. Landfill sites should change their primary focus to recycling instead of burying resources. Resource Recovery Parks will allow a practical, lower cost resource management option by collocating a traditional recycling center, a composting facility, a reusable items store, a construction and demolition recycling center, and a center for recycling hazardous household materials. At the very end of the park is the landfill, which will be the most expensive option, only necessary until waste is eliminated from the paradigm.
3. Reduce the Amount of Single Use Plastic Packaging in the City
Encourage the Businesses and Consumers to think before they buy. Make sure they choose reusable, recyclable and/or compostable packaging. Plastic bags and containers do not biodegrade and are clogging our storm drains and littering our ocean. Avoid purchasing material with plastic packaging.
4. Zero Waste Goal for City of San Diego
Encourage San Diego City Council and Mayor to adopt a zero waste resolution and draft a strategic plan to achieve 75% diversion from landfill by 2010 and zero waste by 2020.
Get Involved!
Zero Waste San Diego is a non-profit volunteer group that is working to encourage all nineteen jurisdictions in San Diego County to adopt zero waste goals. You can help by writing letters to our elected officials (visit zerowastesandiego.org for a template and contact addresses), joining our listserv, or volunteering to help get the word out and put Zero Waste programs in action. One person can make a difference, and as a region, we can work to create a sustainable San Diego to be proud of. To learn more, contact us at contact@zerowastesandiego.org
CAUSE AREAS
Community,
Environment
WHEN
Sat Jan 25, 2025
11:00 AM - 04:00 PM
WHERE
124 South Mission RoadFallbrook, CA 92028
(33.38142 ,-117.253235 )
DATE POSTED
December 17, 2024
SKILLS
- Environmental Education
- Customer Service
- Multi-Tasking
- People Skills
- Problem Solving
- Relationship Building
GOOD FOR
- Teens
- People 55+
REQUIREMENTS
- This is a Done in a Day opportunity and there is no prior training or ongoing commitment needed.
- Must be at least 16
- Orientation or Training
- 4-6 hours
- transportation to and from events; working together with a group and independently; communication skills; tools and supplies to bring to the events.