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Flexible Schedule
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San Diego, CA 92108
FIXERS (10-20 people) This group comprises the tinkerers, menders, and fixers. The main role of a Fixer is to coach the attendees through the repair process, teaching them how to empower themselves to repair their items and, ideally, become better consumers to prevent them from buying hard-to-repair items. Common items brought in to be repaired are: -simple kitchen tools, like toasters, blenders, and electric kettles. -yard and home maintenance equipment, like weed trimmers, lawn mowers, and generators. -home items, like broken lamps and furniture, such as items with striped screws and cracked parts -electronics, like turntable, boom boxes, computers, and sewing machines. We ask all the Fixers to bring their own tools, but we will have some onsite as well. Skills helpful as a Fixer: -Interpersonal skills and communication. Often time people are frustrated that something isn't working, and it is helpful to look past the point and to help our Attendee focus on learning on gaining a new skill (ex. troubleshooting) and to help them fix their item. -Teamwork. During the repair process it will be important to work with the Attendee and to work with other members of your team to help you complete the job. You may have to team up with someone else to combine skills and brain power, and we love that! -Trade Skills. We would love it if you were a curious human who loves to figure out how to fix things, and does! A bit of fun knowledge in various area, excellent! An expert in 2-3 area, excellent! Doesn't know a lot, but loves to learn, excellent! Skills include carpentry, electronics, textile sewing and mending, and other tricks you've learned along the way. -Troubleshooting. This might be one of the most important skills to have or to be working on. It is an essential skill to figure out what exactly went wrong so we know how to fix it, and possibly to inform the Attendee on the limits and jobs of items and products. Example work flow of a Fixer during a Fix it Clinic: -Set up your work station with your tools, appropriate power sources, and lighting. -Receive a handoff from the Concierge; you will get a synopsis of the troubleshooting that has taken place, and any other details pertaining to how the item became broken in the first place. -Recreate the problem if needed. -Start the repair. During this whole time with the Attendee, you will be engaging them by talking about the item and what you are doing and why. During the repair, you will engage the Attendee by also handing over tools and encouraging them to help. -If the repair is too extensive, not worth it, or would be better done by a professional, tell them so. -When you successfully repair an item, flag down a floating helper to bring the bell and the photographer. Let’s celebrate our success by having the attendees ring that bell and hoot and holler with joy. All while the photographer takes the picture. Please feel free to take a picture with them. You did an awesome job, and you should celebrate!
Date Posted: 2024-09-17
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Flexible Schedule
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Carlsbad, CA 92008
FIXERS (10-20 people) This group comprises the tinkerers, menders, and fixers. The main role of a Fixer is to coach the attendees through the repair process, teaching them how to empower themselves to repair their items and, ideally, become better consumers to prevent them from buying hard-to-repair items. Common items brought in to be repaired are: -simple kitchen tools, like toasters, blenders, and electric kettles. -yard and home maintenance equipment, like weed trimmers, lawn mowers, and generators. -home items, like broken lamps and furniture, such as items with striped screws and cracked parts -electronics, like turntable, boom boxes, computers, and sewing machines. We ask all the Fixers to bring their own tools, but we will have some onsite as well. Skills helpful as a Fixer: -Interpersonal skills and communication. Often time people are frustrated that something isn't working, and it is helpful to look past the point and to help our Attendee focus on learning on gaining a new skill (ex. troubleshooting) and to help them fix their item. -Teamwork. During the repair process it will be important to work with the Attendee and to work with other members of your team to help you complete the job. You may have to team up with someone else to combine skills and brain power, and we love that! -Trade Skills. We would love it if you were a curious human who loves to figure out how to fix things, and does! A bit of fun knowledge in various area, excellent! An expert in 2-3 area, excellent! Doesn't know a lot, but loves to learn, excellent! Skills include carpentry, electronics, textile sewing and mending, and other tricks you've learned along the way. -Troubleshooting. This might be one of the most important skills to have or to be working on. It is an essential skill to figure out what exactly went wrong so we know how to fix it, and possibly to inform the Attendee on the limits and jobs of items and products. Example work flow of a Fixer during a Fix it Clinic: -Set up your work station with your tools, appropriate power sources, and lighting. -Receive a handoff from the Concierge; you will get a synopsis of the troubleshooting that has taken place, and any other details pertaining to how the item became broken in the first place. -Recreate the problem if needed. -Start the repair. During this whole time with the Attendee, you will be engaging them by talking about the item and what you are doing and why. During the repair, you will engage the Attendee by also handing over tools and encouraging them to help. -If the repair is too extensive, not worth it, or would be better done by a professional, tell them so. -When you successfully repair an item, flag down a floating helper to bring the bell and the photographer. Let’s celebrate our success by having the attendees ring that bell and hoot and holler with joy. All while the photographer takes the picture. Please feel free to take a picture with them. You did an awesome job, and you should celebrate!
Date Posted: 2024-09-17
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Flexible Schedule
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Carlsbad, CA 92008
LIAISON (3-4 people) After a guest has checked in, the Liaison will triage the broken item brought in, and will help to make sure the guest is taked to the appropriate fixing station. The Liaison is a key role in maintaining smoothness between the Concierge and the Fixers, and is responsible for : -Being friendly and helpful with the guests, and other Fix it Clinic volunteers -Helping to ensure the the check-in station duties are completed -Communicating a synopsis of the item to be fixed, including the troubleshooting that the guest has already completed -Gathering the right tools and supplies from various stations to ensure the Fixers have everything to complete to project while making sure they have continued time with the project at hand -Liaisons are the eyes and ears of the event and will to the lead organizer. Skills helpful for a Liaison: -Ability to have pleasant communication and friendliness with the Attendee to set a helpful, and open environment. -Knowledge of different tool names and what they are for. You don't have to know everything! If you know some and are open to learning more, we will teach you! -Ability to absorb technical lingo while also being able to "translate" it into more common terms for Attendees. -Capacity to learn and remember where certain tools and supplies are stored, and to keep it well accounted for and organized. -Educate people on different environmental and city resources, or the right person to talk to within our organization, should someone request additional information. Example work flow of a Liaison during a Fix it Clinic: Keep an eye on the check-in table for arriving visitors. Start a Conversation with the Attendee (Example questions to ask): How long have they owned the item? What is the problem? Is there power? Does it make a sound? When was the last time the item worked properly? Was there an incident that made the item stop working? (Ie dropped it, the animal got to it, added too much to the blender, etc.) This is a good time to recreate the problem. We will try our best troubleshooting skills before they go to the fixers. Sometimes, it needs a simple solution that this group can handle, especially if we have a lot of people in attendance. We want to weed out user errors (the attendees are not sure how to use the item), battery/power issues, and/or obvious outstanding issues. Is there something the attendees can do to fix the item themselves? Some people just need a tool or talk through the process. We want to empower the attendees to repair it themselves while we provide the support. Engaging with the Attendees: Once fixing stations become available, lead the attendees to the appropriate location (general repair, bicycles, textiles, and jewelry)-note which fixers can do what when guiding the attendees. Please remind the attendee to check out once they have completed their task. Circling the room: Check on fixing stations to see if anything is needed. Generally, walk around, keeping ears open for opportunities to assist and keep track if an attendee has been at a Fixer's station longer than 45 minutes. Keeping an eye out for safety among visitors. Reminding Attendees to check out once they have completed their task!
Date Posted: 2024-09-17
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Flexible Schedule
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San Diego, CA 92108
LIAISON (3-4 people) After a guest has checked in, the Liaison will triage the broken item brought in, and will help to make sure the guest is taked to the appropriate fixing station. The Liaison is a key role in maintaining smoothness between the Concierge and the Fixers, and is responsible for : -Being friendly and helpful with the guests, and other Fix it Clinic volunteers -Helping to ensure the the check-in station duties are completed -Communicating a synopsis of the item to be fixed, including the troubleshooting that the guest has already completed -Gathering the right tools and supplies from various stations to ensure the Fixers have everything to complete to project while making sure they have continued time with the project at hand -Liaisons are the eyes and ears of the event and will to the lead organizer. Skills helpful for a Liaison: -Ability to have pleasant communication and friendliness with the Attendee to set a helpful, and open environment. -Knowledge of different tool names and what they are for. You don't have to know everything! If you know some and are open to learning more, we will teach you! -Ability to absorb technical lingo while also being able to "translate" it into more common terms for Attendees. -Capacity to learn and remember where certain tools and supplies are stored, and to keep it well accounted for and organized. -Educate people on different environmental and city resources, or the right person to talk to within our organization, should someone request additional information. Example work flow of a Liaison during a Fix it Clinic: Keep an eye on the check-in table for arriving visitors. Start a Conversation with the Attendee (Example questions to ask): How long have they owned the item? What is the problem? Is there power? Does it make a sound? When was the last time the item worked properly? Was there an incident that made the item stop working? (Ie dropped it, the animal got to it, added too much to the blender, etc.) This is a good time to recreate the problem. We will try our best troubleshooting skills before they go to the fixers. Sometimes, it needs a simple solution that this group can handle, especially if we have a lot of people in attendance. We want to weed out user errors (the attendees are not sure how to use the item), battery/power issues, and/or obvious outstanding issues. Is there something the attendees can do to fix the item themselves? Some people just need a tool or talk through the process. We want to empower the attendees to repair it themselves while we provide the support. Engaging with the Attendees: Once fixing stations become available, lead the attendees to the appropriate location (general repair, bicycles, textiles, and jewelry)-note which fixers can do what when guiding the attendees. Please remind the attendee to check out once they have completed their task. Circling the room: Check on fixing stations to see if anything is needed. Generally, walk around, keeping ears open for opportunities to assist and keep track if an attendee has been at a Fixer's station longer than 45 minutes. Keeping an eye out for safety among visitors. Reminding Attendees to check out once they have completed their task!
Date Posted: 2024-11-12
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Flexible Schedule
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Chula Vista, CA 91910
FIXERS (10-20 people) This group comprises the tinkerers, menders, and fixers. The main role of a Fixer is to coach the attendees through the repair process, teaching them how to empower themselves to repair their items and, ideally, become better consumers to prevent them from buying hard-to-repair items. Common items brought in to be repaired are: -simple kitchen tools, like toasters, blenders, and electric kettles. -yard and home maintenance equipment, like weed trimmers, lawn mowers, and generators. -home items, like broken lamps and furniture, such as items with striped screws and cracked parts -electronics, like turntable, boom boxes, computers, and sewing machines. We ask all the Fixers to bring their own tools, but we will have some onsite as well. Skills helpful as a Fixer: -Interpersonal skills and communication. Often time people are frustrated that something isn't working, and it is helpful to look past the point and to help our Attendee focus on learning on gaining a new skill (ex. troubleshooting) and to help them fix their item. -Teamwork. During the repair process it will be important to work with the Attendee and to work with other members of your team to help you complete the job. You may have to team up with someone else to combine skills and brain power, and we love that! -Trade Skills. We would love it if you were a curious human who loves to figure out how to fix things, and does! A bit of fun knowledge in various area, excellent! An expert in 2-3 area, excellent! Doesn't know a lot, but loves to learn, excellent! Skills include carpentry, electronics, textile sewing and mending, and other tricks you've learned along the way. -Troubleshooting. This might be one of the most important skills to have or to be working on. It is an essential skill to figure out what exactly went wrong so we know how to fix it, and possibly to inform the Attendee on the limits and jobs of items and products. Example work flow of a Fixer during a Fix it Clinic: -Set up your work station with your tools, appropriate power sources, and lighting. -Receive a handoff from the Concierge; you will get a synopsis of the troubleshooting that has taken place, and any other details pertaining to how the item became broken in the first place. -Recreate the problem if needed. -Start the repair. During this whole time with the Attendee, you will be engaging them by talking about the item and what you are doing and why. During the repair, you will engage the Attendee by also handing over tools and encouraging them to help. -If the repair is too extensive, not worth it, or would be better done by a professional, tell them so. -When you successfully repair an item, flag down a floating helper to bring the bell and the photographer. Let’s celebrate our success by having the attendees ring that bell and hoot and holler with joy. All while the photographer takes the picture. Please feel free to take a picture with them. You did an awesome job, and you should celebrate!
Date Posted: 2024-09-17
