Red Cross Disaster - Community Engagement & Partnerships Service Associate

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The purpose of Community Engagement and Partnerships (CEP) is to work with external organizations to build capacity, coordinate activities, integrate expertise and provide channels to reach all disaster-affected communities, particularly traditionally underserved populations. The role of this work is to assist with the implementation of the CEP plan.

• Engages organizations and groups with their CEP Team according to the service delivery plan.
• Serves as a liaison to other units within the DRO.
• Attends NGO and private sector meetings and training sessions in conjunction with the affected area.
• Promotes regional engagement in community convening and coordination efforts.
• Supports regional development of holistic effective, diverse and inclusive partnerships.
• Provides support to multi-agency collaborative efforts and partner activities.
• Implements Community Engagement (mobilization) and Partnerships Standards and Procedures and job tools (under development).
• Models’ appropriate behavior and always treats all workers with respect and dignity.
• Briefs Community Engagement and Partnerships Supervisors on status of community engagement and partnerships activities.

Time Commitment

• Regional responses: Shift work determined by the scale of the relief operation; a minimum requirement of 8-12 hours per day during the disaster relief operation for multiple, consecutive days.
• Beyond Regional responses: 12-14 hour days for extended periods depending on distance. Time and length of commitment will vary by operation.

Qualifications

• Willingness to comply with Red Cross COVID-19 policies for in-person volunteer activities.

• Results oriented, client and integrity focused
• Ability to display tact, political acumen and diplomacy in difficult or sensitive situations
• Ability to negotiate compromise and tolerate ambiguity, particularly to meet sudden and unpredictable needs
• Demonstrated ability to maintain confidentiality
• Ability to implement Community Engagement (Mobilization) and Partnerships Standards and Procedures and job tools (under development)
• Proficient in Word, Excel
• Customer Focus: Building strong customer relationships and delivering customer-centric solutions.
• Action Oriented: Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.
• Values Differences: Recognizing the value that different perspectives and cultures bring to an organization.