Outreach Facilitator

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Day & Time: Every Sunday from 9:00 am - 12:00 pm. Planning and preparation take place during the week(s) prior to outreach operations, both remotely and in-person as necessary.

Outreach Location: 980 N. Clinton Ave, Rochester, NY 14621

Supplies: Provided. The facilitator is responsible for refilling or delegating the refilling of on-site inventory at the outreach location from backup inventory located at storage, as needed.

Supply Location: Howard Rd, Gates, NY

Requirements: Volunteers must be 21 or older, have reliable transportation, and have excellent verbal and written communication skills. The ability to communicate compassionately and emphatically with our client base is mandatory. Will also need the ability to coordinate with, delegate to, train as necessary, and lead the volunteer outreach team prior to, throughout, and after outreach operations. Previous experience with at-risk populations and/or group management would be beneficial but is not mandatory.

Training Period: Approximately 16 hours over a 4-week period.

Physical intensity: Moderate. Standing, walking, some lifting (up to 25 pounds.)

Description: None of our operations would be possible without oversight and preparation. Outreach Facilitation volunteers will coordinate with other volunteers to prepare for and execute outreach operations every Sunday. Set up begins at 9:30 a.m. Outreach is open from 10 a.m. to 12 p.m.

The facilitator's responsibilities include:

• Overseeing on-site inventory at the outreach location
• Ensure all supplies needed are stocked for Sunday, and that outreach will be appropriately staffed.
• Must be present during outreach to oversee volunteers, communicating and delegating as necessary
• Must be trained on all outreach distribution stations, as well as providing resource navigation support and assistance
• Must be informed on all Hope Dealers BTC operations and policies and be able to explain them to the community and (new) volunteers as necessary
• Train new volunteers, if necessary
• Collect and report data as requested

Commitment Length: To qualify for training, volunteers must commit to facilitating at least 6 outreach instances over a one-year period, each lasting approximately four hours per week.