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- A group opportunity. Invite your friends.
-
42 people are interested
Salesforce Admin Volunteer Position
ORGANIZATION: CROSS OVER COMMUNITY DEVELOPMENT
This opportunity is provided by VolunteerMatch's partner.
Please visit the new page to apply.
Please visit the new page to apply.
- A group opportunity. Invite your friends.
-
42 people are interested
Cross-Community Development (COCD) seeks a committed Salesforce Admin volunteer to enhance internal operations and support our team. This role is central to streamlining our processes and ensuring efficient service delivery.
Key Responsibilities:
Operations Management:
- Implement and oversee internal processes and systems to ensure structure and consistency.
- Manage and support volunteer staff to prevent overburdening.
Training & Documentation:
- Utilize Salesforce Knowledge to centralize information, creating accessible internal and external FAQs.
- Thoroughly document processes to ensure continuity and mitigate the impact of staff turnover.
Communication Systems:
- Develop and formalize internal and external communication processes using tools such as Slack and Salesforce Service Cloud.
- Train and support staff in these tools to ensure clear and effective communication.
Intake Management:
- Transition the intake process to Salesforce to centralize and streamline service delivery.
- Design, test, and implement automated workflows to enhance efficiency.
Position Impact: This volunteer role is pivotal in improving operational efficiency and organizational structure at COCD, enabling other team members to concentrate on delivering high-quality services.
6 More opportunities with CROSS OVER COMMUNITY DEVELOPMENT
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Opportunities
About CROSS OVER COMMUNITY DEVELOPMENT
Location:
PO Box 531, Dayton, OH 45401, US
Mission Statement
VISION: Cross Over Community Development is a gateway to self-reliance, confidence, and dignity for immigrants, refugees, and underserved communities. Mission: Cross Over Community Development is a resource center for immigrants and underserved community that provide educational services and employment opportunities in the greater Dayton area.
Description
Cross Over Community Development is a 501(c)(3) nonprofit organization dedicated to supporting immigrants and refugees in re-establishing high-quality lives for themselves and fully participating in the life of their new community.
Background
Cross Over was named after the idea that African immigrants and refugees cross from areas of absolute poverty and come to the US with the hope of accessing opportunities, create wealth and escape poverty. Unfortunately, they find upon arrival here barriers after barriers mostly linked to their lack of functional skills, cultural awareness, appropriate education, transferable job skills as well as social connections and they get stuck with the first survival job they get upon arrival here, unable to move to the next level, many become underemployed and end up assimilating in the underclass which prevents them from realizing their dream of creating money, prosperity, and success.
It is against this backdrop that volunteers who have been involved with new immigrants’ issues formed a nonprofit called "Cross Over Community Development" intended to empower them with employment skills and job creations so that they can improve their quality of life and self-sufficiency. Our outreach programs to break the generational poverty will target both immigrants and underserved communities.
CAUSE AREAS
Advocacy & Human Rights,
Community,
Immigrants & Refugees
WHEN
We'll work with your schedule.
WHERE
1306 E 5th StreetDayton, OH 45402
(39.75761 ,-84.17502 )
DATE POSTED
September 10, 2024
SKILLS
- ERP / CRM
- Software Engineering
- IT Strategy
- IT Management
- Data Entry
GOOD FOR
- People 55+
- Public Groups
REQUIREMENTS
- This is a Done in a Day opportunity and there is no prior training or ongoing commitment needed.
- flexible