Sunbeam Supervisor: Manage Daytime Operations at Our Cat Shelter

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Shelter Manager, Daytime Shift

Job Summary:
The Shelter Manager oversees the operations of the Ark of Redemption animal shelter, working closely with the Board of Directors and volunteers. This role ensures cost-effective, sanitary, and humane operations while upholding the mission of AOR. The Shelter Manager acts as a dynamic liaison between staff, the Board of Directors, and the community.

Responsibilities:

1. Leadership & Management:
- Provide positive and professional co-leadership for a growing volunteer support organization.
- Oversee recruitment, scheduling, and training of employees and volunteers.
- Maintain a positive relationship with the public and volunteers, offering excellent customer service.
- Handle conflict management and resolution effectively.
- Manage the emotional aspects of shelter work with professionalism.

2. Operations:
- Oversee daily operations, ensuring compliance with policies and protocols.
- Monitor and restock inventory supplies.
- Ensure the cleanliness and security of the shelter.

3. Animal Care:
- Maintain animal care and health, including administering medications.
- Manage intakes and outcomes (adoptions, transports) following protocols.
- Develop and oversee programs (foster, volunteer, spay/neuter, TNR, new initiatives).

4. Financial Management:
- Manage shelter finances and coordinate with the Treasurer to ensure budget adherence.
- Assist in revenue generation and fundraising activities.

5. Community Engagement:
- Serve as a visible spokesperson for the shelter.
- Participate in community outreach, special events, and shelter events.

Qualifications:
- High school diploma or equivalent; higher education preferred.
- Experience in animal shelter/rescue management and professional animal care/handling preferred.
- Proficiency in computer skills and record-keeping.
- Strong customer service and communication skills.
- Ability to work independently and as part of a team.
- Ability to handle emergency and stressful situations effectively.
- Valid Ohio Driver's License with an acceptable driving record.

Physical Requirements:
- Ability to sit, stand, walk, and perform various physical tasks for extended periods.
- Capability to lift and carry up to 50 pounds intermittently.
- Ability to perform tasks requiring climbing, bending, squatting, kneeling, and twisting.

Knowledge:
- Safe and humane animal handling principles and practices.
- Animal behavior and care, including feeding and common diseases.
- Financial management and integrity in handling money.
- Safe work practices and confidentiality of records.

Abilities:
- Recognize and prioritize tasks.
- Perform customer service tasks effectively.
- Communicate clearly in both verbal and written forms.
- Analyze problems and take effective action during emergencies.
- Establish and maintain cooperative relationships with colleagues, volunteers, and the public.
- Adapt to new technologies and equipment.

Application Instructions:
To apply, please submit your resume and cover letter detailing your relevant experience and qualifications. Reasonable accommodations will be made to enable individuals with disabilities to perform essential functions.