User Engagement Manager

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Position: User Engagement Manager

About Us: We are a dedicated team of volunteers consisting of developers and scientists working on an innovative app designed to predict COVID-19 risk and spread. Our mission is to enhance public health by providing accurate and accessible information to users. As we continue to refine and test our app, we are actively recruiting trial users to participate in this crucial phase.

Role Overview: At current phase, you will work as a test user manager and play a pivotal role in the success of our app by managing the recruitment, support, and feedback collection process from our trial users. This is a remote position, and we welcome individuals from diverse backgrounds who share our passion for improving public health.

Responsibilities:

1. Signing Up Users:

   • Actively recruit trial users to participate in testing the app.
   • Provide clear instructions for the onboarding process.

2. Logistical Support:

   • Offer guidance and support to test-users throughout their experience.
   • Address any technical issues or concerns users may encounter.

3. Feedback Management:

   • Record and organize feedback from test-users.
   • Create reports summarizing key insights and trends.

4. Follow-Up:

   • Establish a communication plan to follow up with users over the designated testing period.
   • Collect additional feedback based on user experiences.

5. App Improvement:

   • Optional: Evaluate app functionality and suggest improvements to the development team.

Requirements:

1. Interest in Our Model and App:

   • A genuine interest in the goals and objectives of our project.

2. Belief in Health Improvement:

   • Strong conviction that our app can contribute to improving people's health by effectively presenting information.

3. Communication Skills:

   • Excellent online social and communication skills.
   • Ability to provide clear and concise guidance to users.

4. Optional Skills:

   • Experience or training in communications or education would be a bonus but is not required.

Location: Fully remote. The position is open to individuals worldwide.

Term: The duration and hours for this position are negotiable, and we are open to discussing a schedule that suits your availability.

If you are passionate about leveraging technology for the betterment of public health and are excited to contribute to our project, we invite you to apply for the User Engagement Manager position.