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Visitor Experience Volunteer
ORGANIZATION: CLEVELAND MUSEUM OF NATURAL HISTORY
Please visit the new page to apply.
-
DONATE TO THIS
ORGANIZATION -
12 people are interested
BECOMING A VOLUNTEER
- The minimum age to volunteer is 16.
- Fingerprinting and/or background check is required for all volunteers.
- Volunteers can only volunteer a maximum of 20 hours per week.
Number of volunteer hours per week/month, days needed: 2-4 hour shifts, once a week, once a month, biweekly, flexible. Volunteers can volunteer every day the Museum is open to the public Tuesday- Sunday 10am-5pm. We especially need volunteer help during weekends, and breaks such as Winter break and Spring break, when the Museum welcomes many more visitors through its doors.
Title: Discovery Navigator
Summary:
Provide professional guidance, ensuring an enriching visit for all. They assist with information, accessibility, and wayfinding, ensuring seamless interactions with the Museum spaces. From access control to personalized visitor support, their number one goal is to enhance our visitor's experience.
Responsibilities:
- Actively engage with visitors helping and helping them navigate the nature of the free lobby space and the paid experience
- Offer wayfinding and problem solving
- Familiarize yourself with the Museum’s schedule of daily animal shows and other fun family friendly things to do to help answer visitors' questions.
- Volunteer shifts are typically 2-4 hours long. We require all our volunteers to use the Museum’ volunteer database system called Better Impact, to sign up for shifts and record their hours. Volunteers can sign up and log hours on the "My Impact’ phone app, the Museum iPad, or on their personal computers.
Requirements:
- A professional, friendly personality to greet the Museum’s guests and guide them through the Museum.
Volunteer Opportunity Behavior Factors:
- Communication:
Communication and comfort starting conversations and engaging with visitors is necessary.
Able to engage in clear, concise, and effective communication to varied audiences; able to empathize with others’ needs and respond sensitively; able to use good judgment when responding to objections successfully.
Exhibit enthusiasm for Museum by providing a welcoming presence.
- Initiative:
Able to adapt old methods for new uses or seek continuous improvement in procedures.
- Professionalism:
Able to remain calm and professional through stressful or ambiguous circumstances; able to interpret information and solve problems objectively and calmly
- Teamwork:
Able to show team spirit and treat team members with cooperation and respect; able to share useful information with team members; able to support and comply with decisions
Physical Volunteering Conditions:
- Some activities can be led from a wheelchair or seated instead of standing.
2 Shifts
- 10:00 AM to 01:00 PM EST
- afternoon / 01:00 PM to 04:00 PM EST
- NONE OF THESE TIMES WORK FOR ME, BUT I CAN STILL HELP
2 More opportunities with CLEVELAND MUSEUM OF NATURAL HISTORY
Opportunities
About CLEVELAND MUSEUM OF NATURAL HISTORY
Location:
1 WADE OVAL DR, CLEVELAND, OH 44106, US
Mission Statement
To inspire, through science and education, a passion for nature, the protection of natural diversity, the fostering of health, and leadership to a sustainable future.
Description
The Museum is currently in the midst of a transformation. We are pioneering a new model for natural history museums through an expansion, complete reinstallation of our exhibits, and development of new public spaces.
At the Cleveland Museum of Natural History, we believe that discovery starts with you. Explore our exhibits, meet our wild animals, take a hike, join a class-all while creating meaningful memories. We make science relatable by cultivating your curiosity. When you visit the Museum, you’ll have the opportunity to delve deep into the past in our dinosaur hall, discover the outer reaches of the Universe through our astronomy programs, and experience natural wonders in outdoor galleries.
Beyond the Museum campus, we protect more than 11,000 acres through our Natural Areas Program. These areas represent the remarkable biological diversity that was once widespread throughout the region.
CAUSE AREAS
WHEN
WHERE
1 Wade Oval DriveCleveland, OH 44106
DATE POSTED
December 17, 2024
SKILLS
- Critical Thinking
- People Skills
- Problem Solving
- Verbal / Written Communication
GOOD FOR
N/A
REQUIREMENTS
- Background Check
- Must be at least 16
- Orientation or Training
- 3 hour shift, once a week, once a month, biweekly, flexible. Volunteers can volunteer every day the Museum is open to the public. We especially need volunteer help during weekends, and breaks such as Winter break and Spr
- Requirements: A professional, friendly personality to greet the Museum’s guests and guide them through the Museum.