URGENT! Disaster Relief CALLING ALL RETIREES!!Disaster Duty Officer Needed NOW! (In person/virtual)

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The Red Cross San Bernardino County Chapter is in need of Disaster Duty Officers now!

Are you RETIRED and a former Law Enforcement or a Fighter Fighter? Disaster duty officers are a lifeline to temporary assistance during a disaster. Volunteer Duty Officers are responsible for dispatching Red Cross volunteers to meet with families impacted by home fires and other disasters so they can provide temporary relief such as a safe place to stay, food, and clothing. Volunteers should be comfortable using online systems and must have access to a cell phone and computer. The DAT Duty Officer’s position is unique in that it does not require direct face-to-face interaction with clients. As such, DAT Duty Officers must be proficient in multiple forms of communication, to include: * Email; * Text message; * Telephone; * Other technology and communications platforms. They must also be proficient in (or willing to learn) Red Cross systems.

Responsibilities:

Leadership:
1. May determine if Red Cross action is required; may decide if Red Cross will respond via DAT.
2. Uses event triggers such as size, scope, and type of the event to direct the DAT response.
3. Works with on-scene DAT leadership to support the response and provide technical guidance.
4. Support and train new Duty Officers.

Functional:
1. Dispatch DAT members and monitor the response to ensure appropriate resources are made available.
2. Activate Disaster Health Services, Disaster Mental Health, and Disaster Spiritual Care, Public Affairs when requested.
3. Documents incoming disaster notification and creates & verifies events in RC View, when applicable.
4. Where appropriate, maintains access to and ability to use the Client Assistance System (CAS) to enter case data and load CACs.
5. May be required to monitor activity across multiple DAT responses.
6. Notify Chapter and Regional staff of significant events, and contribute to an Initial Incident Report, when appropriate.
7. Attends regularly scheduled team/DAT meetings as required by Chapter/Region.

As such, DAT Duty Officers must be proficient in multiple forms of communication, to include: * Email; * Text message; * Telephone; * Other technology and communications platforms. They must also be proficient in (or willing to learn) Red Cross systems, including * Volunteer Connection; * RC View DAT Dispatch or other event management system; * The Exchange; * EDGE.

Qualifications:

• Demonstrated leadership and communication skills.
• Demonstrated commitment to the mission of the American Red Cross.
• Ability to remotely monitor and track details of DAT responses
• Ability to prioritize multiple tasks in complex and stressful situations.
• Proficient with Red Cross systems and online interfaces (training will be provided)
• Work for long periods on the computer
• Sit and/or stand for a minimum two hour periods
• Excel spreadsheet proficient
• Speak clearly on the phone and in-person
• Compassionate and call
• Volunteer remotely
• Fully vaccinated for COVID-19 and submission of vaccine status and supporting documentation in Volunteer Connection if participating in in-person activities

#ClimateAcitonCorps

Training:

• Red Cross will provide all necessary training

Time Commitment:

• a minimum of one 12 hour on-call shift per week.
• 1-year commitment

Training: We provide all the training!

"WE ARE LOOKING FOR LOCAL HEROES TO POSITIVELY IMPACT YOUR COMMUNITY"


Sign-up to volunteer today! Please email questions to Juana Zapata, the Sr. Volunteer Recruiter Specialist, at Juana.Zapata@redcross.org or (951) 205-6689.