North Memorial Health Care Emergency Department

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Are you ready to make a difference in the lives of patients and their families during challenging times? North Memorial Hospital Robbinsdale is seeking compassionate and dedicated Emergency Department Volunteers to help create a supportive environment for those in need.

About the Role: As an Emergency Department Volunteer, you will play a vital role in facilitating smooth patient flow and providing comfort to those awaiting care. You’ll serve as a welcoming presence, assisting patients and families while they navigate the emergency department.

Key Responsibilities:

• Welcome and direct patients at the Emergency Department entrance
• Escort patients and families to various areas, including labs, restrooms, and waiting rooms
• Provide comfort items like blankets and reading materials during wait times
• Maintain a clean and organized waiting area, ensuring a pleasant environment
• Communicate effectively with patients, families, and team members
• Assist with transportation needs, including wheelchairs
• Alert staff to any concerns or special needs of patients

What We’re Looking For:

• A self-motivated individual who can work independently
• Sensitivity to those experiencing trauma, pain, or grief
• Strong communication skills and the ability to remain calm under pressure
• Flexibility to adapt to the fast-paced ED environment
• Comfort with observing strict patient confidentiality
• Ability to interact positively with diverse populations, including children
• Physical capability to assist with patient transport and manage tasks in the ED

Why Volunteer With Us?

• Make a meaningful impact in a critical healthcare setting
• Gain valuable experience and skills in patient interaction
• Be part of a supportive team dedicated to providing care
• Meet new people and connect with fellow volunteers

If you’re ready to contribute your time and compassion to help others, we’d love to have you on our team!