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Flexible Schedule
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New Castle, PA 16101
urpose: Provide excellent and enthusiastic customer service to enhance the blood donor experience. Engage with blood donors to promote blood donation and set the stage for a long-term commitment to regular blood donations. Express gratitude and ensure each blood donor is sincerely thanked for their donation. Reports To: A: Blood Services: Greater Alleghenies: Biomedical Volunteer Scheduling Specialist I (employee) Responsibilities: Greet donors, explain the donation process as necessary and assist with initial intake and hand offs through the blood donation process. Manage donor flow at temp taking station to ensure only donors passing temp screen are permitted access. Explain purpose of temperature screen to donors and ensure they understand reason for deferral if applicable. Direct donor to next step of donation or options for future donations if deferred. Model excellent customer service behaviors. Ensure blood donors have relevant information and that questions are answered appropriately while creating a favorable impression of the blood donation process. Learn and share the Red Cross story, including the mission, vision, and values Provide customer service to donors in the Hospitality Area by ensuring that each donor is recognized for his/her contribution. Report possible adverse post-donation physical reactions to the collections staff. Set up and maintain cleanliness in Reception and Hospitality Areas, and Donor Areas/Beds as requested Work with collections team supervisor or charge staff to match donor’s blood type with the best product for maximum impact Responsible to inform donors of current and upcoming donation promotions May make reminder/cancellation calls, re-schedule donor appointments, and perform follow up activities as directed Time Commitment: Preferred commitment 1 six hour shift/month. Shifts run from 11:00 am- 4:30 pm or 12:00 pm to 5:30 pm. Half shifts are available to allow flexibility for work and school schedules. Qualifications: Ability to display the utmost professionalism and communication skills Extremely comfortable working with people from diverse communities and backgrounds Ability to understand technology needed for position: Donor Check-in, Donor Tablet, Rapid Pass, Donor App. Ability to explain/teach technology to donors and fellow volunteers Ability to regularly commit to schedule, arrive punctually and adapt to a change driven culture May be required to meet 18 or over age requirements Development Opportunities: Gain valuable training and experience while providing an invaluable service to your community Network and meet new people Develop customer service skills that will last a lifetime! Training: Onboarding with the American Red Cross Biomedical Dept. Online Blood Drive Volunteer Training in EDGE
Date Posted: 2024-11-13
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Flexible Schedule
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Pittsburgh, PA 15222
Youth Preparedness Educator Overview: The American Red Cross’s Youth Preparedness presentations are free disaster preparedness programs offered by the Red Cross across the country. Students in grades K-8 receive a 30- to 60-minute lesson and supplies to take home. The highly interactive presentation addresses home fire safety, a local natural hazard, psycho-social coping skills and household preparedness steps like making a plan and a kit. Presenter Worker Role qualifications may include but are not limited to: Comfortable presenting an interactive curriculum to youth in grades 3-5 (ages 8-11) in school and out of school/community settings Working knowledge of emergency preparedness, including protective actions for various hazards, or a strong desire to learn about emergency preparedness and protective actions to teach them to youth Flexible and willingness to teach new ideas and concepts, such as the psychosocial "coping skills" Strong organizational skills and ability to follow through with minimum supervision Excellent communication skills, including public speaking Dynamic personality that relates well to youth in the target age group Reliable, punctual, good time management skills Ability to complete reports and conduct follow up calls with sites in a timely manner Ability to problem solve and be flexible with program changes, regional changes, etc. Willing to learn and use Monster Guard: Prepare for Emergencies, an interactive electronic game based on The Pillowcase Project curriculum Daytime and/or weekend availability Ability to arrange transportation to the Red Cross office to pick up materials, travel to event location, and return materials, etc. to the office at the end of the presentation Reasons to Get Involved Meaningful way to help the next generation of youth become more prepared and resilient! All training is provided free of charge. All program supplies are provided at no cost by Red Cross. Opportunity to support an easy-to-implement lesson on home fire, coping skills, and local weather-related emergencies. Youth preparedness people are high energy, fun, and creative!
Date Posted: 2024-11-13
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Flexible Schedule
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Beaver, PA 15009
Job description Purpose: Provide excellent and enthusiastic customer service to enhance the blood donor experience. Engage with blood donors to promote blood donation and set the stage for a long-term commitment to regular blood donations. Express gratitude and ensure each blood donor is sincerely thanked for their donation. Reports To: A: Blood Services: Greater Alleghenies: Biomedical Volunteer Scheduling Specialist I (employee) Responsibilities: Greet donors, explain the donation process as necessary and assist with initial intake and hand offs through the blood donation process. Manage donor flow at temp taking station to ensure only donors passing temp screen are permitted access. Explain purpose of temperature screen to donors and ensure they understand reason for deferral if applicable. Direct donor to next step of donation or options for future donations if deferred. Model excellent customer service behaviors. Ensure blood donors have relevant information and that questions are answered appropriately while creating a favorable impression of the blood donation process. Learn and share the Red Cross story, including the mission, vision, and values Provide customer service to donors in the Hospitality Area by ensuring that each donor is recognized for his/her contribution. Report possible adverse post-donation physical reactions to the collections staff. Set up and maintain cleanliness in Reception and Hospitality Areas, and Donor Areas/Beds as requested Work with collections team supervisor or charge staff to match donor’s blood type with the best product for maximum impact Responsible to inform donors of current and upcoming donation promotions May make reminder/cancellation calls, re-schedule donor appointments, and perform follow up activities as directed Time Commitment: Preferred commitment 1 six hour shift/month. Shifts run from 11:00 am- 4:30 pm or 12:00 pm to 5:30 pm. Half shifts are available to allow flexibility for work and school schedules. Qualifications: Ability to display the utmost professionalism and communication skills Extremely comfortable working with people from diverse communities and backgrounds Ability to understand technology needed for position: Donor Check-in, Donor Tablet, Rapid Pass, Donor App. Ability to explain/teach technology to donors and fellow volunteers Ability to regularly commit to schedule, arrive punctually and adapt to a change driven culture May be required to meet 18 or over age requirements Development Opportunities: Gain valuable training and experience while providing an invaluable service to your community Network and meet new people Develop customer service skills that will last a lifetime! Training: Onboarding with the American Red Cross Biomedical Dept. Online Blood Drive Volunteer Training in EDGE
Date Posted: 2024-11-13
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Flexible Schedule
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Pittsburgh, PA 15222
Purpose: This position supports the Regional Disaster Cycle Services (DCS) department. Disaster Action Team (DAT) Service Associates serve on a team to provide 24-hour immediate support and assistance to individuals and families who have been impacted by a home fire or other local disaster Responsibilities: Works as part of an assigned team to respond to local disasters within established time frames defined in the Disaster Action Team Program Standards & Procedures. Commits to being available during assigned shifts in RC Respond, the DAT scheduling system, and communicating scheduling conflicts with DAT Leadership. Maintains regular communication with Duty Officer and other members of the team while assigned to an event to ensure continuity and safety. Creates cases in RC Care, and complete confirmations as a second responder. Provides care, comfort, and compassion to clients (in accordance with Red Cross standards and procedures). Works with on-scene DAT leader to assess whether additional resources/support are required and communicates those needs to DAT Leadership. Tracks, issues, and maintains personal inventory of Client Assistance Cards. Attends regularly scheduled team/DAT meetings as required by Chapter/Region. Supports DAT capacity building by mentoring and training DAT responders on DAT responses and exercises when available. Maintains RC Care Intake Worker user access
Date Posted: 2024-11-13
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Flexible Schedule
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Beaver, PA 15009
Purpose: This position supports the Regional Disaster Cycle Services (DCS) department. Disaster Action Team (DAT) ServiceAssociates serve on a team to provide 24-hour immediate support and assistance to individuals and families whohave been impacted by a home fire or other local disaster Responsibilities: Works as part of an assigned team to respond to local disasters within established time frames defined in the Disaster Action Team Program Standards & Procedures. Commits to being available during assigned shifts in RC Respond, the DAT scheduling system, andcommunicating scheduling conflicts with DAT Leadership. Maintains regular communication with Duty Officer and other members of the team while assigned toan event to ensure continuity and safety. Creates cases in RC Care, and complete confirmations as a second responder. Provides care, comfort, and compassion to clients (in accordance with Red Cross standards andprocedures). Works with on-scene DAT leader to assess whether additional resources/support are required andcommunicates those needs to DAT Leadership. Tracks, issues, and maintains personal inventory of Client Assistance Cards. Attends regularly scheduled team/DAT meetings as required by Chapter/Region. Supports DAT capacity building by mentoring and training DAT responders on DAT responses andexercises when available. Maintains RC Care Intake Worker user access
Date Posted: 2024-11-13
