Director of Operations (Full-Time Volunteer)

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Position Overview:

• Fully remote role Based in the United States managing daily operations of a nonprofit focused on responsible investment in emerging markets

• 30-40 hours per week

• Volunteer position reporting to Executive Director

Key Responsibilities:

1. Operational Management

• Collaborate with the Fractional COO to align operational execution with strategic goals.

• Manage daily operations using Asana

• Supervise the Operational Team including the Business Operations Manager, Tech Team, HubSpot CRM Team, and Communications Director.

• Troubleshoot and resolve operational challenges

1. Process Optimization

• Create and improve processes, policies, and standard operating procedures

• Collaborate with operations team to implement workflow improvements

1. Team Leadership

• Lead remote team of staff and volunteers

• Provide mentorship and clear task delegation

• Foster collaborative work environment

1. Project Management

• Oversee key projects, including certification project

• Ensure project milestones are met on time and within scope

• Collaborate with program directors, IT team, Marketing & Communications team & fundraising team

Desired Qualifications:

• Operations management experience, preferably in the nonprofit sector

• Proficient in Asana and CRM (Hubspot) systems

• Strong leadership skills, particularly in managing remote teams of paid staff and volunteers.

• Ability to create and implement processes

• Exceptional problem-solving ability with skill in:

• Anticipating potential process gaps

• Proactively identifying and resolving operational challenges

• Developing innovative solutions to complex operational issues

• Passion for sustainable development in emerging markets

Benefits:

• Fully remote position with flexible work hours.

• Leadership opportunity with a high-impact nonprofit.

• Exposure to project management, process optimization, and team leadership.

• Opportunity to contribute to EMIA’s mission of promoting responsible investment in emerging markets.

How to Apply:
Please submit your resume and a brief cover letter to [ latha.rao@emia.org].