Saylorville Lake - Visitor Center Volunteer

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· The primary duty of a Full-time Visitor Center Volunteer is operation of the Saylorville Lake Visitor Center. There are two Full-time Visitor Center Volunteer positions. Volunteers are required to provide an average of 21 hours of service per week and may serve the entire recreation season April through October. Additional volunteer activities may be necessary to meet the hour requirements but can be arranged through the volunteer coordinator. Visitor Center hours are 11 am - 6 pm daily Memorial Day to Labor Day weekends, April 1 st to Memorial Day Weekend and Labor Day to Mid-October Noon - 5pm daily. Volunteers are encouraged to begin service early or continue later in the season during shortened hours in April and October. Full-time Visitor Center Volunteers who wish to receive camping in return for volunteer services will be assigned a campsite with water, electric and sewer hookups in the Sandpiper or Oak Grove Volunteer Campground.

Specific duties include:

· Answer questions and assist customers both in person, at the Visitor Center information desk, and by phone regarding directions, recreation opportunities, area amenities, and other resources.

· Open and close the Visitor Center (instructions provided).

· Sell merchandise in the gift shop for Saylorville Lake’s cooperating association, the Iowa Academy of Science. Use of I-pad with cash register and card reader is required. Volunteers will be required to balance funds and receipts following each shift.

· Sell USACE and America the Beautiful Interagency passes utilizing the VenMOBILE tablet unit per guidelines provided by the pass Park Ranger. Card & receipt voucher transactions only - NO cash or check accepted.

· Maintain brochure racks, stock/inventory sales items, and complete brochure order when supplies are low.

· Help update interpretive displays as needed.

· General housekeeping duties: Maintain cleanliness of floors (sweeping, mopping, and vacuuming), clean restrooms, clean windows, restock toilet paper and empty trash receptacles as needed.

· Pick up litter and debris around the visitor center grounds daily.

· Assist park rangers with special events and educational programs.

· Volunteers may also assist with other duties as available and scheduled.

· Working an average of 21 hours of service per week. Hours will vary on needs of scheduling by year.

Start Date - 2025-04-01

End Date - 2025-10-25