Rare Breed front desk

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Position Overview

As a front desk volunteer, your role is to create a welcoming and supportive environment for everyone entering our facility. Below are your key responsibilities and guidelines:

1. Answering Phone Calls

• Transferring Calls: Ensure callers are transferred to the correct person or department.
• Answering Basic Questions: Respond to general inquiries, providing accurate and helpful information.

2. Greeting Walk-ins

• Participants: Welcome and direct participants to their appropriate destinations.
• General Public: Greet every individual warmly and equally, ensuring a positive first impression.

3. Handling Donations

• Receiving Donations: Accept incoming donations, following proper procedures for intake.
• Documenting Donations: Ensure that all donations are logged and handled appropriately.

4. Sign-in Sheets

• Volunteers: Ensure that all volunteers sign in and log their time accurately.
• Guests and Participants: Make sure that everyone entering the facility signs in for tracking purposes.