RMH Pasadena Front Desk Volunteer
ORGANIZATION: Pasadena Ronald McDonald House
Please visit the new page to apply.
General Description:
As a Front Desk Volunteer at Ronald McDonald House Pasadena, you will play a vital role in creating a welcoming and supportive environment for families with critically ill children. This volunteer position is essential to maintaining the warm, caring atmosphere of the house, where families can find comfort and support during a difficult time. Your primary responsibilities will focus on assisting with front desk duties, answering phones, and supporting our families with their needs.
Key Responsibilities:
- Answering Phones: Serve as the first point of contact by answering phone calls promptly, directing calls to the appropriate staff, and addressing inquiries from families, donors, and community members.
- Supporting Families: Assist families with check-in and check-out processes, provide them with important information about the House’s services, and respond to their needs during their stay with care and compassion.
- Administrative Support: Help with light administrative tasks such as assisting with special projects, mailings, data entry, and maintaining an organized front desk area.
- Inventory and Supplies: Help maintain stock of supplies, organize materials for families, and keep Room Ready Bags up to date.
Skills and Qualifications:
- Excellent communication skills and ability to interact warmly with families, staff, and visitors.
- Ability to handle phone calls with professionalism and redirect calls to the appropriate person or department.
- Strong organizational skills and attention to detail in managing administrative tasks.
- Ability to work effectively in a team with staff and other volunteers.
- Compassionate, supportive, and sensitive to the needs of families going through challenging times.
Requirements:
- Complete a Volunteer Orientation and on-site training.
- Be at least 21 years old.
- Commit to a minimum of 4 hours per week (Monday through Friday Only).
- Sign a Volunteer Service Agreement and complete a Volunteer Application.
Time Commitment:
Minimum of 4 hours per week. Shifts of priority during normal business hours (8 AM to 4PM) and can be coordinated with the Operations Director based on availability.
This is a wonderful opportunity for compassionate individuals who are dedicated to making a difference in the lives of families facing medical challenges. Your presence and support as a Front Desk Volunteer will directly impact the comfort and care provided to families staying at the Ronald McDonald House Pasadena.
More opportunities with Pasadena Ronald McDonald House
No additional volunteer opportunities at this time.
About Pasadena Ronald McDonald House
Location:
763 S. Pasadena Ave., Pasadena, CA 91105, US
Mission Statement
The Mission of the Pasadena Ronald McDonald House is to provide housing, comfort, care and support to families with critically-ill children who are receiving medical treatment at local hospitals.
Description
The Pasadena Ronald McDonald House has 12 bedrooms and provides lodging for families whose children are in local hospitals. Families also receive meals and support, as well as the comforting environment of living with families who are in similar circumstances. The Pasadena House has been providing services to the community since 2004, and has served over 13,000 children and families.
CAUSE AREAS
WHEN
WHERE
763 S. Pasadena Ave.Pasadena, CA 91105
DATE POSTED
October 24, 2024
SKILLS
- Administrative Support
- Customer Service
- Basic Computer Skills
- Relationship Building
- Verbal / Written Communication
GOOD FOR
- People 55+
REQUIREMENTS
- Driver's License Needed
- Background Check
- Must be at least 21
- 4 Hours a Week