Become a digital mentor- volunteer to provide digital education to seniors

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Description: Community Tech Network is looking for volunteers to share their digital skills and empower older adults as they learn to navigate technology. As more aspects of life move online, we want to ensure everyone can confidently use digital tools- whether to connect with distant loved ones or access vital resources. Only basic computer skills are needed- what matters most is your patience, friendliness, and genuine interest in supporting seniors. We offer comprehensive training and user-friendly templates to empower you in teaching essential tech skills to older adults.

This opportunity is flexible and can be done both virtually and in person at one of our partner sites!

We especially need volunteers who speak Spanish, Cantonese, and Russian.

Primary Responsibilities:

• Assist seniors in using their devices and accessing essential resources: Help seniors learn how to operate their devices while guiding them to telehealth services, news, and other vital information.

• Support seniors in connecting with friends and family online: Facilitate their ability to use communication tools for social connection.

• Encourage exploration of interests and hobbies online: Help seniors discover and engage with content that aligns with their interests.

Skills and experience

• Must be able to support older adults with basic technology skills in iOS, Android, MacOS and Windows.

• Must be able to support older adults fluently in English

• Bilingual capacity in Spanish, and Cantonese is a plus.

• Strong written and verbal communication skills.

Time commitment:

This opportunity requires a 1-2 hour commitment at one of our partner sites or virtually to ensure adequate time for teaching, asking questions, and learning from one another. Generally, most sites are open for volunteering Monday through Friday between the hours of 9:00am-5 pm. Some sites are available on Saturdays as well.

We are excited to meet you! If you would like to be our newest volunteer please apply online at communitytechnetwork.org/volunteer or reach out to Josh Chan, josh@communitytechnetwork.org.