Volunteer Microsoft Administrator

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Position Summary:
Power Atlanta Inc. is seeking a dedicated and detail-oriented Volunteer Microsoft Administrator to support our organization’s IT needs. This role is ideal for individuals looking to contribute their expertise in Microsoft 365, SharePoint, and other Microsoft-based technologies, helping streamline operations and improve collaboration within our nonprofit organization.

The Volunteer Microsoft Administrator will assist in the implementation, maintenance, and support of Microsoft 365 solutions, ensuring that all staff and volunteers can work efficiently and effectively using these platforms.

Key Responsibilities:

• Manage and administer Microsoft 365 services including SharePoint, Teams, OneDrive, and Outlook.
• Provide technical support and troubleshooting for Microsoft-based applications.
• Assist in the configuration and maintenance of user accounts, groups, permissions, and access levels within Microsoft environments.
• Develop and maintain documentation on Microsoft 365 systems and best practices.
• Train staff and volunteers on using Microsoft tools for collaboration and communication.
• Support the migration and organization of data to SharePoint and other platforms.
• Ensure security protocols are followed and assist with implementing cybersecurity measures within the Microsoft environment.
• Collaborate with the IT team to identify areas for improvement and streamline processes using Microsoft technologies.

Qualifications:

• Proven experience working with Microsoft 365, including SharePoint, Teams, and Exchange Online.
• Strong knowledge of Microsoft services administration and support.
• Familiarity with cloud-based services and data migration.
• Excellent troubleshooting and problem-solving skills.
• Ability to communicate complex technical concepts to non-technical users.
• Experience in a nonprofit environment is a plus but not required.
• A proactive, collaborative, and supportive approach to working with diverse teams.

Time Commitment:

• The role is ongoing, with the potential for future full-time employment opportunities within Power Atlanta Inc.

Benefits:

• Gain valuable experience managing and administering Microsoft 365 environments.
• Work with a passionate team dedicated to empowering the West End community.
• Build your network in the nonprofit and IT sectors.
• Flexible hours and remote work options available.