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6 people are interested
Do you have experience with CRM systems or Salesforce? If you do, the Red Cross has a role for you!
ORGANIZATION: American Red Cross
This opportunity is provided by VolunteerMatch's partner.
Please visit the new page to apply.
Please visit the new page to apply.
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6 people are interested
Disaster Cycle Services (DCS)-RC Care Application Lead (RAST)-Virtual
This virtual position supports the WNY Regional team The RC Care Application Lead provides expert support and guidance to regional teams in the proper and maximized utilization of their Humanitarian Services client relationship management system (has experience with CRM systems or Salesforce)
Key Responsibilities- Serve as a champion of the Humanitarian Services client relationship management system [RC Care],
- Provide expert support and guidance to Regional department leads and their teams in the proper and maximized utilization of RC Care,
- Establish ongoing calendars for RC Care training,
- Conduct RC Care training, using official American Red Cross training materials,
- Provide support to regional users using best practices for providing support to teams via technologies for remote communication and collaboration,
- Serve as a region expert in RC Care,
- Provide data and analysis and tools to region and department leaders to provide accurate information to support decision-making,
- Provide leadership and delegation to team members, as necessary.
- Participate as a member of the Regional Application Support Team (RAST) and coordinate with RAST Lead as needed
- Serve as the primary regional representative (or assign designee) on Division Disaster Readiness Workgroups
6-10 hours per month
Development Opportunities- Building skills in using IT applications,
- Building experience in coaching, training, customer service and remote facilitation
Required:
- Willingness to comply with Red Cross COVID-19 policies for in-person volunteer activities.
- Facility with using mobile and desktop technology;
- Enthusiasm about using technology to improve delivery of services to Red Cross clients;
- Ability to communicate, coach and train others in the use of technology;
- Ability to work in a matrixed reporting structure;
- Excellent organization skills
- Experience with or ability to learn remote collaboration tools and platforms.
- Experience using case management systems
Preferred:
- Experience with Red Cross services,
- Experience leading small teams,
- Experience interfacing with technical IT support
103 More opportunities with American Red Cross
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About American Red Cross
Location:
620 E Main St, Endicott, NY 13760, US
Mission Statement
The American Red Cross prevents and alleviates human suffering in the face of emergencies by mobilizing the power of volunteers and the generosity of donors.
Description
The American Red Cross, through its strong network of volunteers, donors and partners, is always there in times of need. We aspire to turn compassion into action so that...
...all people affected by disaster across the country and around the world receive care, shelter and hope;
...our communities are ready and prepared for disasters;
...everyone in our country has access to safe, lifesaving blood and blood products;
...all members of our armed services and their families find support and comfort whenever needed; and
...in an emergency, there are always trained individuals nearby, ready to use their Red Cross skills to save lives.
CAUSE AREAS
Community,
Computers & Technology,
Disaster Relief
WHEN
We'll work with your schedule.
WHERE
Virtual role available in WNYmust live or reside in the region for this roleNY 13905
(42.18256 ,-75.95794 )
DATE POSTED
September 30, 2024
SKILLS
- Data Entry
- Disaster Response
- Salesforce
GOOD FOR
N/A
REQUIREMENTS
- Background Check
- Must be at least 18
- Orientation or Training
- 6-10 hours per month
- Training will be provided. Please visit www.redcross.org/volunteer for more roles or information