Neighbor Services Resource Verification Volunteer

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Program Overview

The Neighbor Services Team at Second Harvest Heartland connects neighbors with resources, providing food resources is essential in connecting our Neighbors with immediate and additional assistance. They are looking for a skilled volunteer who can assist with our extensive resource list to achieve more timely management and updates within our ServiceNow and compiled Excel spreadsheets. Second Harvest Heartland has developed a Resource Locator map to search for resources nearest to a Neighbor's address/County/City and the map is searchable by category (food shelves, produce distributions, senior dining, community meals, etc.). With over 700 resources available to search for, we need to ensure that we are providing neighbors with the correct information that they are looking for.

What you'll do:

• Research for resources for verification and updates, such research could be to conduct a web search, call and/or email the resource directly to determine if there has been a change to their contact information, hours, and/or services, etc.
• Collaborate with the Neighbor Services Resource Advisor to accurately enter resource data for changes to the Resource Locator Map
• Research new community resources to expand our catalog of available resources

What's in it for you:

• Hands-on food insecurity experience at one of the largest Feeding America food banks
• Networking opportunites & educational events
• Resume builder
• Further build your computer and organizational skills

What you're committing to:

• Weekly 3 hour shift for at least 6 months
• Bringing a mindset of listening, learning, and growth to your professional development
• Providing excellent data entry and attention to detail
• Having the ability to pivot tasks based on current operational needs

When and where you'll volunteer:

• Volunteer Location: 7101 Winnetka Ave N, Brooklyn Park, MN 55425
• Days of the week: Tuesday or Thursday
• Time of day: Flexible - 8am - 4:30pm

What's Next?

To Apply:Visit the opportunity on our portal, Volunteer Central. Click "Respond" and complete the required initiative questions. Someone from Second Harvest Heartland will contact you about next steps.

Second Harvest Heartland conducts background checks on all volunteers in this position. We reserve the right to decline a volunteer, or dismiss a current volunteer, based on the results of the background check.