Onboarding Volunteer - People & Culture Team (HR)

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Are you passionate about fostering a positive and engaging environment for volunteers?

At Excelling Church, we’re seeking a dedicated and organized individual to join our People and Culture Team as an Onboarding Specialist. In this role, you’ll be pivotal in welcoming new volunteers, supporting their journey with us, and ensuring a smooth onboarding and offboarding process. You’ll also play a key part in coordinating the volunteer serve team and collaborating with the Learning and Development Team to create impactful learning opportunities.

If you have a heart for service, strong organizational skills, and a commitment to our mission and values, we’d love to hear from you. Join us in shaping a supportive and vibrant community at Excelling Church!

Apply today and help us make a difference.

About Excelling:

The Excelling Church is a cutting-edge out of the box ministry. Our vision encompasses developing and discipling individuals, creating a community that embodies the earthly blueprint of God's Kingdom. We strive to provide a space where authentic encounters with Jesus can take place. Our cornerstones are love, the Bible, the Holy Spirit, and authenticity, which guide everything we do and shape our vibrant church community.

Summary of Department:

The People and Culture Team plays a transformative role at Excelling Church by focusing on leadership training and development, volunteer engagement, and fostering wellness. The team is responsible for onboarding, recruiting, people policies and procedures, and building and sustaining a healthy organizational culture. This department ensures that the church’s environment is supportive, engaging, and aligned with our mission and values.

Position Summary:

The Onboarding Specialist assists with the onboarding and offboarding processes for volunteers, coordinates the volunteer serve team, and supports the Learning and Development Team by scheduling and creating learning opportunities. This role also involves creating surveys to gather feedback on the serve team volunteer experience and overall church culture. The Onboarding Specialist supports the Director of People and Culture in ensuring a smooth and effective volunteer management process.

Measurable Objectives:

• Onboarding and Offboarding: Complete onboarding for 90% of new volunteers within the first month of their start date and manage offboarding for departing volunteers within two weeks of their departure.

• Learning and Development: Collaborate with the Learning and Development Team to schedule and create at least one learning opportunity per quarter.

• Surveys and Feedback: Assist with developing and distributing surveys to gather feedback on the volunteer experience and church culture, achieving a 75% response rate from serve team members.

• Communication: Maintain clear and timely communication with volunteers, achieving a response rate of 95% within 24 hours.

Key Responsibilities:

• Manage the volunteer onboarding process, including orientation and training for new volunteers.

• Manage the volunteer offboarding process, including exit interviews and documentation.

• Coordinate the volunteer serve team, ensuring schedules are up-to-date and roles are filled.

• Collaborate with the Learning and Development Team to schedule and create learning opportunities for volunteers.

• Create and distribute surveys to gather feedback on the volunteer experience and church culture.

• Analyze survey results and provide recommendations for improvements based on feedback.

• Maintain accurate records related to volunteer activities, onboarding, offboarding, and learning opportunities.

• Carry out additional duties as assigned to support the overall success of the team and organization.

• Commitment to the Mission: Aligned with the mission, vision, and values of Excelling Church.

• Organizational Skills: Strong organizational abilities to manage onboarding, offboarding, and volunteer coordination.

• Communication Skills: Excellent verbal and written communication skills.

• Attention to Detail: Meticulous attention to detail in handling documentation and scheduling.

• Team Player: Ability to work effectively with others and support the HR Ministry team.

• Survey and Data Analysis: Experience in creating and analyzing surveys to gather feedback and improve processes is a plus.

• Commitment to the mission and values of Excelling Church.

• Spiritual Growth: Experience opportunities for personal spiritual growth and enrichment through active participation in church services and activities including Small Groups, Ministry Hubs, Discipleship classes, bible studies and Sunday Services.

• Impactful Experience: Contribute meaningfully to the church’s mission and experience the joy of making a difference in the community.

• Skill Development: Gain valuable skills and experience in areas such as leadership, coordination, and team management.

• Leadership Growth: Develop leadership abilities and take on responsibilities that enhance personal and professional growth.

• Professional Networking: Build connections with church leaders, volunteers, and community members, expanding your professional and personal network.

• Training and Resources: Access training and resources to support your role and help you succeed in your volunteer position.

• Flexible Schedule: Benefit from flexible scheduling options that accommodate your personal commitments while contributing to the church’s mission.

• Community Involvement: Engage actively in a dynamic and supportive church community, contributing to its overall success and mission.

• Recognition: Receive recognition and appreciation for your contributions and dedication to the church’s programs and activities.

• Creative Input: Have the opportunity to bring innovative ideas to your role, helping to shape and improve church programs and initiatives.

Expectations:

1. Aligned: Aligned with our mission, vision, values and what we believe.

2. Accountable: Holds oneself responsible for actions and decisions, seeking guidance when needed.

3. Punctual: Consistently arrives on time, honoring commitments with reliability.

4. Godly Character: Reflects Christ-like behavior in all aspects of life, both in and out of church.

5. Compassionate: Shows empathy and kindness towards others, offering support and understanding.

6. Integral: Upholds honesty and transparency, maintaining a strong moral compass in all interactions.

7. Regular Church Attendance: Actively participates in church services and activities, making spiritual growth a priority.

8. Heart to Serve: Exhibits a heart for service, willingly contributing time and effort to support the church's mission.

9. Presentable: Maintains a neat and appropriate appearance, representing the church well.