Create a Warm Welcome Experience: Join Our Team as a Volunteer Greeter/Usher!

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Are you passionate about making people feel welcome and valued?

Do you have a warm and approachable personality, with a heart for serving others? If so, we invite you to apply for the Volunteer Greeter/Usher role at The Excelling Church in New York City. Join our First Touch Ministry and play a crucial part in creating a welcoming atmosphere where authentic encounters with Jesus can take place.

Role Summary

The Greeter/Usher plays a vital role in creating a welcoming and hospitable environment for all attendees at The Excelling Church. This position is responsible for the pre-service setup, greeting and interacting with partners and visitors, and ensuring first time visitors feel welcomed and valued.

Key Responsibilities

• Preservice Setup: Arrive one hour prior to the start of the service to prepare the lobby and entrance areas.

• Welcome Bag Assembly: Assemble welcome bags to be given to first-time visitors.

• Greeting: Warmly greet all attendees as they arrive, providing a friendly and welcoming atmosphere.

• Interacting with First-Time Visitors: Engage with first-time visitors, providing them with information about the church and guiding them to the appropriate areas.

• QR Code Setup: Ensure the QR code for new visitor registration and information is prominently displayed and operational. Ensure all visitors complete new visitor registration.

• Hospitality: Demonstrate a kind and welcoming demeanor at all times, reflecting the values of The Excelling Church. Provide assistance to partners and visitors before, during, and after service.

• Outreach: Assit with calling first time visitors within three days of service welcoming and thanking them for attending. Ask prescripted questions to understand their current needs.

• Seating: Engage with all partners and visitors while guiding individuals to their seats. Ensure aisles are clear and keep an eye on potential issues.

Qualifications

• Personable and Friendly: Must possess a warm, approachable personality and a genuine love for interacting with people.

• Punctuality: Must be able to arrive one hour prior to service start time.

• Team Player: Ability to work well with other team members to ensure a smooth and welcoming experience for all attendees.

• Attention to Detail: Ensure all preservice setups, including QR code and welcome bags, are correctly and efficiently completed.

• Communication Skills: Strong verbal communication skills to effectively interact with visitors and provide clear information.

• Commitment to the mission and values of Excelling Church.