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  • A group opportunity. Invite your friends.
  • 4 people are interested
 

Discord Technical Support

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ORGANIZATION: Iterate UX Foundation

  • A group opportunity. Invite your friends.
  • 4 people are interested

IterateUX Foundation is an inclusive community- based non profit organization that support User Experience designers such as students and professionals worldwide in their career path. We leverage hard and soft skills in the design field through world- class hands- on learning programs that promotes critical thinking, collaboration and enhance creativity.

Iterate UX Foundation is driven by designers for designers. We offer a flexible platform to learn UX research, UX and UI design skills, user- centred skills, but also leadership, collaboration, and presentation skills.

About the role

  • We are looking for a Discord tech support who has previous experience in managing and working with Bots, permissions, roles, etc.
  • Provide help support to users who are struggling while interacting with Discord.

Required Skills

  • 2+ years of experience in managing multiple Discord communities on tech support
  • strong knowledge of Discord and willingness to experiment with new features to help grow the IterateUX community.
  • Strong knowledge of managing bots, especially with mee6 bot, managing roles, permissions, bot commands, account settings, channels, and new features
  • Good understanding of Discord analytics to identify areas of improvement for growing the community
  • Strong communication skills in presenting new updates of Discord, teaching new Discord features, and providing tech support to users
  • Good team collaboration skills especially, when it comes to training and implementing new Discord features

Nice to Have

  • UI/UX Design background on improving the interface of Discord

  • Conducting Discord training workshops


Requirement

  • Minimum of 3 months commitment
  • Commit 8-10 hours per week

if you are interested in, please send your resume to hr@iterateux.com (please, indicating the website where you found this job posting)

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About Iterate UX Foundation

Location:

1201 13318 104th Ave, Surrey, British Columbia V3T 0R2, CA

Mission Statement

Expand the number of UXers in the industry by giving them the tools needed to land a UX job. Motivate aspiring UXers with success stories from juniors to senior designers and provide the right space for mentorship to guide newcomers.

Description

IterateUX Foundation is an inclusive community-based non-profit organization that supports User Experience designers such as students and professionals worldwide in their career path. We leverage hard and soft skills in the design field through world-class hands-on learning programs that promote critical thinking, and collaboration and enhance creativity.

Iterate UX Foundation is driven by designers for designers. We offer a flexible platform to learn UX research, UX and UI design skills, and user-centred skills, but also leadership, collaboration, and presentation skills

Our mission is to empower individuals from diverse backgrounds to become proficient in User Experience (UXR, UX and UI) design, through world-class hands-on learning programs that promote a user-centred mindset, critical thinking, and collaboration.

We believe in providing access to quality education, resources, and guidance, to bridge the gap between industry demand and talent supply, and to create a more inclusive workplace.

Our vision is to create a world where UX design is accessible to all, regardless of their socioeconomic background, ethnicity, or gender. We aim to foster a community-based education platform where designers train designers and the user experience design industry is highly valued.

CAUSE AREAS

Community
Community

WHEN

We'll work with your schedule.

WHERE

This is a Virtual Opportunity with no fixed address.

DATE POSTED

August 13, 2024

SKILLS

  • IT Management
  • IT Help Desk

GOOD FOR

  • Group

REQUIREMENTS

  • This is a Done in a Day opportunity and there is no prior training or ongoing commitment needed.
  • Must be at least 18
  • Orientation or Training
  • 8-10 hours weekly

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