Administrative and Business Development Specialist with Customer Care and Relationship Management fo

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Job Title: Administrative and Business Development Specialist with Customer Care and Relationship Management for SCEF

Santos Creations Educational Foundation (SCEF) is seeking a versatile Administrative and Business Development Specialist to join our team in a dynamic 12-week volunteer role starting September 1. This role is crafted to support our Admin and Business Development department across five key operational areas: Grant Writing, Legal Advisory, Engagement Coordination, Financial Management, and Customer Care and Relationship Management. The position is strategically designed to develop a standard and world-class structure and support system that enhances SCEF's mission and strategic initiatives.

The Administrative and Business Development Specialist will engage in comprehensive rotations within the organization, applying their skills and expertise to support and advance SCEF’s mission. This role is essential for professionals eager to gain significant experience in a nonprofit setting and make impactful contributions to educational development.

1. Grant Writing and Proposal Development

   • Responsibilities: Identify grant opportunities, craft compelling proposals, manage submissions, and ensure compliance with funding requirements.
   • Objective: To secure essential funding that supports SCEF’s programs, aligning with our goal to establish a world-class educational support structure.

2. Legal Advisory and Compliance

   • Responsibilities: Assist in developing organizational bylaws, provide legal support for partnership agreements, and ensure global compliance.
   • Objective: To maintain integrity and legal compliance, crucial for building a world-class framework for international operations and partnerships.

3. Engagement Coordination

   • Responsibilities: Develop and execute strategies for community engagement, manage significant events, and foster relationships with key stakeholders.
   • Objective: To enhance SCEF’s visibility and interaction with the community, ensuring engagement strategies are at a world-class standard.

4. Financial Management

   • Responsibilities: Formulate financial policies, manage budgets and financial planning, ensuring fiscal practices meet international standards of transparency and accountability.
   • Objective: To solidify SCEF’s financial foundation, supporting sustainable growth and world-class operational excellence.

5. Customer Care and Relationship Management

   • Responsibilities: Build and maintain robust relationships with donors, volunteers, and partners, managing inquiries and fostering high levels of satisfaction.
   • Objective: To develop and sustain lasting relationships that support SCEF’s mission, ensuring our customer care and relationship management are reflective of world-class standards.

• Qualifications: Bachelor’s degree in Business Administration, Law, Finance, Public Relations, or related fields. Experience in nonprofit management, legal affairs, finance, community engagement, or customer relations is highly desirable.
• Skills: Exceptional analytical, communication, multitasking, and interpersonal skills. Proficiency in adapting to varied roles within a structured and world-class environment.
• Experience: Prior experience in administrative roles, business development, customer service, or in a nonprofit setting is preferred.

• Gain comprehensive experience across multiple functional areas within a nonprofit.
• Opportunity to contribute to the development of a world-class organizational structure.
• Enhance professional skills and expand your network within the nonprofit and educational sectors.

Interested candidates should submit their CV and a cover letter detailing their interest in the role and relevant experiences. Your application should clearly indicate your commitment to contributing to a world-class organization and your availability for the 12-week timeline starting September 1.

Please send applications to nesa.africa@gmail.com, with the subject line "Application for Administrative and Business Development Specialist."

This volunteer role is designed for individuals who are driven to leverage their diverse skills within SCEF’s Admin and Business Development department, contributing significantly to our strategic goals and reinforcing our commitment to excellence in educational initiatives. We look forward to welcoming dedicated professionals who are passionate about making a global impact.