The volunteers that connect on our website tomorrow depend on the donors of today.

Double your impact - donate now and your gift will be matched by a generous VolunteerMatch supporter.
Click Here to Donate Today
Read More
 

Customer Service Volunteer Opportunity at Dogs on Deployment

Save to Favorites

ORGANIZATION: Dogs on Deployment

DoD Infographic

About Us

Dogs on Deployment is a national non-profit organization that connects military service members with volunteers willing to board their pets during deployments and other military commitments. Our mission is to ensure that no military pet is relinquished due to deployment or financial constraints. We work tirelessly to support military families and their pets, providing peace of mind and valuable resources during challenging times.

Volunteer Role

Position: Customer Service Volunteer
Location: Virtual
Commitment: Firm, flexible hours to meet the needs of our military users

We are seeking a dedicated and technically skilled Customer Service Volunteer to support Dogs on Deployment’s Hero Pet Boarding Network (HPBN). The HPBN is our online network that allows service members to create pet profiles and connect with volunteers willing to board their pets during their service commitments. This role is essential in ensuring our military members can easily access and utilize our services, particularly as they prepare for deployment and operate on short timelines.

Responsibilities
  • Review and manage user accounts for the HPBN.
  • Assist users with registration and troubleshooting account issues.
  • Report and document any bugs or technical issues.
  • Provide email assistance and support to users.
  • Ensure timely and accurate responses to user inquiries.
  • Collaborate with the technical team to resolve user issues efficiently.
Requirements
  • Passion for supporting military service members and their pets.
  • Understanding of user management systems and technical experience.
  • Strong organizational and problem-solving skills.
  • Excellent communication skills, particularly in email correspondence.
  • Commitment to firm, flexible hours to accommodate the needs of our military users.
  • Understanding of military terminology is preferred.
Benefits
  • Make a significant impact by supporting military families and their pets.
  • Gain valuable experience in customer service and technical support.
  • Flexible, virtual position allowing you to volunteer from anywhere.
  • Work with a dedicated and passionate team of volunteers.
Apply on VolunteerMatch

To apply for this volunteer opportunity, please visit our profile on VolunteerMatch.org and submit your application. We will review your application and contact you with further details.

Thank you for considering volunteering with Dogs on Deployment. Together, we can ensure that no military pet is left behind!

3 More opportunities with Dogs on Deployment

1 Review
Request failed
{{ opp.title }}
This is a Virtual Opportunity.
{{ opp.location }}
We'll work with your schedule
{{ opp.dateStr }}
{{ opp.timeStr }}
VIRTUAL
New
More
Opportunities

About Dogs on Deployment

Location:

970 W Valley Parkway Box 667, Escondido, CA 92025, US

Mission Statement

Our mission is to give America's Heroes peace of mind concerning their pets during their service commitments by providing them with the ability to find people and resources able to help them.

Description

Dogs on Deployment is a national 501(c)(3) non-profit providing a central network for military members to find volunteers willing to board their pets while they are deployed or have other service commitments, making them unable to temporarily care for their pets. No pet should ever be surrendered to a shelter due to a military commitment. DoD exists to help military members keep their pets by alleviating the need for pet relinquishment from military members due to the hardships of deployments.

Additionally, Dogs on Deployment promotes responsible, life-long pet ownership in the military community by:

  • Advocating for military pet owner rights on military installations
  • Providing educational resources for military members about responsible pet ownership
  • Granting financial assistance to military members for help with their pet's care during emergencies
  • Promoting healthy pet lifestyles, including spay and neuter, insurance options and vaccinations
  • Connecting with community organizations to ensure Dogs on Deployment resources are available to military families


Dogs on Deployment aids pets of all types that belong to active duty, reservists, guard, honorably discharged veterans and their families.

CAUSE AREAS

Animals
Community
Veterans & Military Families
Animals, Community, Veterans & Military Families

WHEN

We'll work with your schedule.

WHERE

This is a Virtual Opportunity with no fixed address.

DATE POSTED

December 17, 2024

SKILLS

  • ERP / CRM
  • IT Help Desk
  • Administrative Support
  • Customer Service
  • Data Entry
  • Computer Science

GOOD FOR

N/A

REQUIREMENTS

N/A

Report this opportunity