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Mandarin Bilingual Tech Help at Central Library
ORGANIZATION: Multnomah County Library
This opportunity is provided by VolunteerMatch's partner.
Please visit the new page to apply.
Please visit the new page to apply.
Do you always get asked by friends and family members to help with their tech issues - and love it? Are you bilingual in Mandarin and English? Share your tech skills with library patrons who need help with mobile devices, websites, downloading, e-readers, getting started with tech, and more. Tech Help sessions involve working with people one-on-one and using a variety of devices. Empower patrons by improving their computer skills and their access to information.
Currently recruiting: Central Library, 801 SW 10th Avenue, Portland, OR 97205
Time commitment: One weekly shift for a minimum of 6 months, starting in April.
Available shifts: Mondays, Tuesdays, Wednesdays, or Fridays during open hours
Tasks & Responsibilities
- Help people use the Internet and assist with their email accounts
- Teach patron resources related to Microsoft Office, Google Docs, Home Office and other office productivity software
- Assist patrons with learning about personal electronic devices like e-readers, cell phones, laptop computers, tablets and various applications
- Help people use the library catalog and other library electronic resources
- Please note, we do not perform repairs or troubleshoot equipment problems or failures
Skills & Qualifications
- Ability to fluently speak Mandarin.
- Enjoy teaching people new skills and problem-solving with others.
- Patience to work with novice computer/smartphone users.
- Proficient knowledge of basic computer & smartphone components, Internet, and email
- Proficient knowledge of computer software & smartphone apps, or the desire to learn it
- Ability to work independently
- Enjoy working with people with diverse educational, cultural and socioeconomic backgrounds
- Excellent customer service skills
- Ability to work with older adults
- Age 18 or older
- Ability to pass a criminal record check. Results of the records check will be reviewed on an individualized basis. A conviction is not an automatic bar to volunteering.
Benefits
- Feel that you are a making a difference in someone’s life
- Empower people to use technology
- Promote lifelong learning
- Learn more about adult learning styles
- Get frontline experience working with library patrons
Training
- Tech Help shadowing
- Onsite orientation and training
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About Multnomah County Library
Location:
Volunteer Services, 221 NE 122nd Ave, Portland, OR 97230, US
Mission Statement
Empowering our community to learn and create
Description
Multnomah County Library is the oldest public library on the west coast, with a history that dates back to 1864. Today, Central Library and 18 other neighborhood libraries make up a library system that offers more than 2.8 million books and other library materials. As Oregon's largest public library, Multnomah County Library serves nearly one-fifth of the state's population.
CAUSE AREAS
Community,
Computers & Technology,
Education & Literacy
WHEN
We'll work with your schedule.
WHERE
801 SW 10th AvePortland, OR 97205
(45.51913 ,-122.68323 )
DATE POSTED
October 23, 2024
SKILLS
- Tutoring
- Teaching / Instruction
- Customer Service
- Adult Education
- Computer Science
- Cantonese / Mandarin
GOOD FOR
N/A
REQUIREMENTS
- Background Check
- Must be at least 18
- Orientation or Training
- One weekly shift for a minimum of 6 months
- Age 18 or older. Must complete a volunteer application and be able to pass a criminal record check. Results of the records check will be reviewed on an individualized basis. A conviction is not an automatic bar to volunteering.