Lobby Ambassador / Greeter at Lenox Hill Hospital

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Lenox Hill Hospital is seeking dedicated volunteers to join our team as Lobby Ambassadors / Greeters.

As a Lobby Ambassador/Greeter Volunteer, you'll play a crucial role in providing exceptional customer service and creating positive experiences for patients, families, and visitors. Your warm demeanor and commitment to service excellence will contribute to enhancing the overall patient experience and fostering a welcoming atmosphere.

We're looking for individuals with:

• Previous experience in hospitality or customer service.
• Strong communication skills and efficient problem-solving abilities.
• A genuine desire to provide exceptional customer service and ensure every visitor feels valued and supported.
• Ideally, experience in a healthcare setting, though not mandatory.

In addition to welcoming visitors, your role will involve assisting staff at the Front Lobby by greeting, directing, and escorting patients, visitors, and the community to their destinations within the hospital. This may include providing walking or wheelchair transport assistance as needed. Flexible hours are available seven days a week.

Your responsibilities also extend to greeting all visitors at the front lobby, directing them to obtain ID badges from security, guiding those with appointments to the proper locations, assisting with locating medical records, directing visitors to different clinics throughout the hospital, and accompanying visitors or new staff to the security office for ID badge issuance.

Join us and become part of a passionate team committed to making a difference in people's lives. Your empathy, professionalism, and collaborative spirit will contribute to the healing journey of our patients and their families.

This volunteer opportunity provides a rewarding experience in a fast-paced healthcare environment. If you're prepared to make a meaningful impact, apply now!

To apply, please email your resume and a brief statement of interest to achristoph@northwell.edu.

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We look forward to receiving your application!