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4 people are interested
Community Contact Volunteer - Reception
ORGANIZATION: Age UK Trafford
This opportunity is provided by VolunteerMatch's partner.
Please visit the new page to apply.
Please visit the new page to apply.
-
4 people are interested
This role is the first point of contact of Age UK Trafford and is a crucial part of the organisation, dealing with telephone enquiries, people calling for appointments and drop-in sessions, and signposting to other services.
Key Responsibilities
- Greeting clients on arrival at the office
- Answering the phone, dealing with basic enquiries, or passing calls on to the relevant worker
- Dealing with basic enquiries, such as booking, signposting, or referring on to the Information and Advice team or other services
- Ensuring high levels of customer service and care
- Input caller details on our database system
2 More opportunities with Age UK Trafford
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About Age UK Trafford
Location:
Sharples Building, 1-3 Church Road, Urmston, Manchester M41 9UH, GB
Mission Statement
Age UK Trafford exists to work in partnership with and to empower Trafford residents to lead an active and fulfilling later life; and to provide high-quality accessible services, listening to and respecting the views of all.
Description
Age UK Trafford is a local independent charity for people over 50’s.
We have supported people in Trafford since 1975. We work only in Trafford and rely on local funding, fundraising and donations to provide each individual service and activity.
Our Vision
The vision that shapes our activities is a Trafford where every person over 50 is treated with respect and is supported to make the most of later life meeting their needs and aspirations.
Our Values
Our organisation is guided by the following values:
- People over 50, and their carers, are at the centre of everything we do
- We are committed to the best possible support for people with dementia and their carers
- We value and respect our volunteers, supporters and staff
- We are committed to providing the highest quality of services
- We are committed to helping combat climate change
- We are committed to reduce health inequalities
- We strive to add social value to everything we do
- We are passionate, open and honest.
CAUSE AREAS
Community,
Seniors
WHEN
We'll work with your schedule.
WHERE
Sharples Building1-3 Church RoadUrmston, M41 9UHUnited Kingdom
(53.448364 ,-2.3606083 )
DATE POSTED
December 16, 2024
SKILLS
- Office Reception
- Customer Service
- Basic Computer Skills
- Organization
- People Skills
- Verbal / Written Communication
GOOD FOR
N/A
REQUIREMENTS
- Ideally volunteers would take one 3 hour shift per week.