Volunteer in Braille Institute's Unique Library

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Volunteer in Braille institute's unique library sorting the book collection, shelving, and preparing audio book cartridges to be mailed to blind and visually impaired library patrons.

Who: Braille Institute is committed to eliminating blindness and severe sight loss as barriers to a fulfilling life.

Why: Through educational training, programs, and services, Braille Institute helps tens of thousands of people each year regain and maintain their independence. Braille's educational, social, and recreational programs are provided in an environment of hope and encouragement, seeking to reinforce the confidence, self-esteem, and dignity of those who are visually impaired and enabling them to live, attend school, and work as they choose.

What To Expect:

Greet and assist students/library patrons as needed

Assist with various clerical duties (e.g. contact patrons via telephone, basic check-ins, which may include checking on lapsed or inactive library user accounts for deletion)

Equipment upkeep (e.g. clean, store, and assure proper functioning of devices)

Check in devices such as Victor Readers and digital players

Investigate use of BARD, including difficulties, successes, and need for assistance in how to use software

Participate in outreach email campaigns, assisting with drafting emails, letters, and marketing teases aimed at various constituents, organizations, and stakeholders (depending on experience)

Perform other duties as assigned. Duties or tasks may change

Assist Library Outreach Manager as needed

What's Required:

Customer service experience

Good verbal and written communication skills

Professional phone etiquette

Basic computer skills, including Microsoft Excel, internet searching, and willingness to learn library database

Bilingual, Spanish/English a plus

Have Questions or Need Accommodation? Email the Opportunity Coordinator below.

This opportunity is managed by an L.A. Works partner, Braille Institute.

All volunteers participating in this volunteer opportunity are expected to adhere to the health and safety guidelines outlined here: /www.laworks.com/health-and-safety

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