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  • 8 people are interested
 

Meals on Wheels Friendly Caller

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ORGANIZATION: WesleyLife Meals on Wheels

  • 8 people are interested
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Thank you for your consideration to become part of the Meals on Wheels Friendly Caller Program! Social connectedness is a critical component of overall well-being - the calls you make help form a network of support around our most vulnerable clients.

You will become part of a team, who, on any given weekday, delivers nearly 1,000 healthy, delicious meals to older adults, veterans, and adults with special needs in Polk and Dallas Counties. Along with a hot meal, the team delivers a friendly face and a daily well-being check to each of our participants.

A Friendly Caller like you allows Meals on Wheels to provide an added support system to participants who are isolated and often lonely. Your call may support the client’s emotional wellbeing, and give peace of mind to family members who worry about their loved ones, but can’t always be with them.

Calls can take place 10:00am-5:00pm, Monday thru Friday. You can establish a regular call schedule with your matched clients on a 1x/week or 1x/month basis. Calls last anywhere from 15-30 minutes long.

While the intention of your call is to provide a friendly visit and wellbeing check, often times our clients need help with their monthly menu selections. As part of the Friendly Caller Program, menu assistance is one thing that helps our clients select menu options to ensure they receive meals they will eat and enjoy!

We all play an important role in protecting the health, safety, and privacy of our participants, team members, and volunteers. You will receive instructions on how to make sure you're doing your part, and ongoing training can be provided upon request.

Contact Tawnya Fields, Meals on Wheels Volunteer Coordinator, for more information: tfields@wesleylife.org (515-238-4568).

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About WesleyLife Meals on Wheels

Location:

3206 University Ave, Des Moines, IA 50311, US

Mission Statement

Every day, WesleyLife Meals on Wheels directly supports the health and independence of nearly 1,000 adults in the Des Moines Metro through delivery of nutritious meals to their front doors. We deliver nearly 230,000 meals every year! Here are a few things you should know about us: Our menu offers a wide variety of heart-healthy, low-sodium options. Our dedicated team of drivers and volunteers delivers meals between 10:45 a.m. and 1:45 p.m. Monday through Friday, with frozen meals also available for clients to enjoy whenever they please. Our drivers deliver so much more than a meal! They're trained to offer each client a warm "hello!" while checking on his or her safety. Because a driver may be the only person a client sees during the day, he or she can be a vital lifeline in the event of a medical emergency.

Description

The WesleyLife Meals on Wheels history dates back to 1967 when the Des Moines-Polk County (DMPC) Home Care/Homemaker Services program was created with the goal to provide one nutritionally balanced, fresh meal every weekday at noon to help individuals maintain independence.
Meals on Wheels (MOW) serves 800-900 clients each day in Polk County, five-days a week. Employee drivers pick up hot meals from our new campus (3206 University Ave, DSM, IA) where all the meals are prepared, packaged, and ready to be picked up and delivered to client’s individual homes. Drivers deliver anywhere from 20-45 meals in one route. Our goal is to deliver the meals to clients as close to the noon hour as possible, which is where our volunteers come in handy!
We have several apartment complexes with multiple clients (6-21) living in them and receiving meals from us. To assist our drivers with meeting the goal of delivering meals closer to the noon hour, our volunteers deliver meals within those highly populated apartment complexes.
Drivers drop off a hot box, cold box & route sheet to the lobby of the apartment & volunteers hand out the meals to clients within that building. In addition to a hot meal, our clients enjoy the visit and check in from someone each week day. We hope you join on this important mission!

CAUSE AREAS

Seniors
Veterans & Military Families
Women
Seniors, Veterans & Military Families, Women

WHEN

We'll work with your schedule.

WHERE

This is a Virtual Opportunity with no fixed address.

SKILLS

  • Mental Health
  • Nutrition

GOOD FOR

  • People 55+

REQUIREMENTS

  • Driver's License Needed
  • Background Check
  • Must be at least 25
  • Orientation or Training
  • You will establish a regular schedule of phone calls with your matched clients. Expect to make calls Monday thru Friday, 10:00am-5:00pm. 15-30 minutes long.
  • We require a background check as part of the process since we work with a vulnerable population of older adults.

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