Recovery Casework with Disaster Clients - Cumberland County

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Recovery Casework with Disaster Clients

Support the disaster recovery of individuals, families, and communities through the activities of Casework and Recovery

Responsibilities include but are not limited to:

• Conduct client interviews: both initial interview and follow-up conversations, according to standards
• Assess qualifications for direct client assistance
• Use the Client Assistance System to document the assistance and services provided in the client record according to standards
• Assist with recovery planning, problem-solving and advocacy on request according to standards
• Provide clients with information and referrals to community partners
• Learn about the Recovery activities and develop knowledge, skills, expertise in Casework and Recovery Planning, Systems and/or Community Recovery
  Has the option to work remotely after completing required training

Qualifications:

• Customer Focus
  Is dedicated to meeting the expectations and requirements of clients, internal and external customers; acts with clients in mind; establishes and maintains effective relationships with clients and gains their trust and respect.
• Manages Diversity
  Treats people equitably; works effectively with diverse populations.
• Demonstrated commitment to the mission of the American Red Cross.
• Be kind, caring, resourceful, knowledgeable.
• Demonstrate interest in learning about community resource organizations.
• Demonstrate the ability to work well in stressful situations and in a team-oriented setting.
• Ability to use online resources and applications

For more information and to apply: https://volunteerconnection.redcross.org/?nd=lead&a=43393&h=193&p=1899125