Certified Medical Interpreter's - Improving Patient Care through Communication

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Provides accurate interpretation and translation of critical medical information in direct service to physicians and/or other health care providers who are seeing patients who cannot speak or understand English, when specifically required by the provider.

MAJOR RESPONSIBILITIES:

• Precisely and accurately interprets critical medical advice and information given by the provider into equivalent terminology in the patient's native language and conversely, translates 'word for word’ what the patient says, to the provider.
• Assists in translating medical text from English on behalf of staff and volunteers; may translate patient education information as specifically requested.
• Establishes and maintains quality service and positive interaction with all patients, volunteers, visitors, health care providers, and clinical employees.
• Assists with patient follow-up as necessary, to include contacting patients with appointment reminders.
• Maintains strict patient confidentiality in accordance with Lahai Health policies and standards.

SKILLS AND QUALIFICATIONS:

• Certification/Licensed Interpreter/Translator Certificate and/or Certificate of Competency from an approved Interpreter/Translator training program.
• Fluency in relevant foreign languages.
• Current knowledge of medical terminology and procedures.
• Strong interpersonal skills, flexibility, and customer service orientation.
• Excellent listening skills.
• Ability to maintain confidentiality of records and information.

TRAINING PROVIDED: We will provide training on our Electronic Health Record system.

MAJOR RESPONSIBILITIES:

• Precisely and accurately interprets critical medical advice and information given by the provider into equivalent terminology in the patient's native language and conversely, translates 'word for word’ what the patient says, to the provider.
• Assists in translating medical text from English on behalf of staff and volunteers; may translate patient education information as specifically requested.
• Establishes and maintains quality service and positive interaction with all patients, volunteers, visitors, health care providers, and clinical employees.
• Assists with patient follow-up as necessary, to include contacting patients with appointment reminders.
• Maintains strict patient confidentiality in accordance with Lahai Health policies and standards.

SKILLS AND QUALIFICATIONS:

• Certification/Licensed Interpreter/Translator Certificate and/or Certificate of Competency from an approved Interpreter/Translator training program.
• Fluency in relevant foreign languages.
• Current knowledge of medical terminology and procedures.
• Strong interpersonal skills, flexibility, and customer service orientation.
• Excellent listening skills.
• Ability to maintain confidentiality of records and information.

TRAINING PROVIDED: We will provide training on our Electronic Health Record system.