Volunteer Deployment: Recovery Casework

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Help out with Tropical Storm Debby, Beryl and the California Wildfires - Red Cross will train, deploy, transport and board you to assist in the efforts.

Please note: Pass the background check, 14 consecutive days of availability, deployment location is based on volunteer need not on personal preference, you must complete 5-10 hours of online training.

Position Description: This position supports the Regional Disaster Cycle Services department. The Recovery Services Client Care Program allows the Red Cross to rapidly meet disaster-caused needs by enabling clients to apply and receive financial assistance and/or community resources. The Client Care Program Service Associate supports the recovery of disaster affected individuals, households, and communities by providing referrals, advocacy, and financial assistance through RC Care (case management system).

As a Recovery Casework volunteer, you will:

• Conduct Intake by interviewing the client and opening a case in RC Care
• Provide Financial Assistance to qualified clients.
• Conduct Follow-up and Recovery Planning Services
• Provide Internal Referrals
• Provide Community Referrals
• Assist with problem-solving and advocacy on request
• Use RC Care to document services according to the Client Care Program Standards and Procedures
• Services may be provided in person or virtually.
• Complete the required virtual self-paced training (9 hours of training total)

MUST RESIDE IN LOS ANGELES COUNTY

Official use only: DCS-GAP-REC-CARE-SA: Recovery Client Care Program Service Associate