Social Media Coordinator-Philadelphia Area

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What does a Social Media Manager do at Community Hero Action Group?

Community Hero’s Social Media Managers will work as a part of our team to cultivate a social media following for the CHAG and promote the non-profit’s brand.

Social media coordinators will use posts, comments and replies to engage with our audience and develop a relatable company voice. They will also monitor online posts of similar businesses and mention partner companies events on our social media platforms. With this role, we aim to increase awareness of CHAG so that we can bolster the public’s utilization of our efforts and share positive testimonials with our current following to strengthen community relationships.

A Social Media Coordinator is a streamlined role that studies which aspects of CHAG campaigns result in the highest engagement and conversions. They also monitor online posts that mention the company so they can mediate the impact of negative reviews and share positive testimonials with their current following to strengthen community relationships.

Social Media Coordinator skills and qualifications:

The ideal applicant for this position has suitable skills, including:

• Social media: The ability to use social media platforms (Facebook/FB Live, Twitter, etc.) to maintain CHAG’s brand awareness is necessary. To regularly post text/splash drop videos/images from the organization’s outreach events to our platforms, to follow ongoing conversations across CHAG’s social media accounts and report any concerning feedback on them to us.

• Communication: Great verbal and written communication skills are essential for this occupation. As good communicators, these professionals must identify social media events such as an interesting hashtag or a sensitive topic and share appropriate content that aligns with the company’s social media strategy. Lastly, they must efficiently communicate their findings and posts to senior personnel.

• Creativity: Crafting engaging content is an important skill for the position.

• Technology: Computer literacy, ease with using social media platforms, and familiarity with analytical software tools that analyze social media consumption are preferred qualities for this position.

• Time management: The skill of organizing tasks according to schedule to meet deadlines is essential for this professional role.
• Preference given to those that have lived in or currently live in the Greater Philadelphia area.

Need three (3) teams of two (2) individuals to work in the three areas of focus: health, wealth, and civic engagement.