Volunteer Manager

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Volunteer Manager Role Description

The Volunteer Manager manages the recruitment of new volunteers, coordinates the allocation of volunteers to events, and manages volunteer appreciation activities.

• Supports the Director of Operations in developing and implementing an annual action plan for system activities, including plans for maintaining and/or expanding systems and software to meet the needs of the organization.

• Supports the Director of Human Resources in the developing an annual action plan for volunteer care, management, and recruitment, including short and long-term planning.

• Researches and implements processes and strategies for recruiting and managing the volunteer workforce for Rukundo International

• Coordinates the allocation of volunteers to special and online fundraising events

• Ensures that all current volunteers have their needs met, are connected, held accountable, and kept informed.

• Assists the Director of Human Resources with creating goals and accountability for active volunteers.

• Plans and coordinates volunteer events (two per year), including the management of activities and volunteers that support the events, and successfully leads the event the day-of, meeting budget and expectations.

• Assists the Director of Human Resources with providing volunteer orientation, and entrance and exit interviews for all volunteers.

• Manages the Volunteer Assistant to provide volunteer care, including sending birthday cards, prayer requests, "thank you" gifts, and other regular encouragement.

• Manages the Volunteer Assistant to track all volunteer hours.

• Develops, maintains, and promotes a positive and professional relationship with volunteers, in alignment with the mission of Rukundo International

This role is expected to be generally accessible to the Director of Human Resources, as well as other Functional Directors, and responsive to emails.

• Experience with recruitment, event planning, and coordinating teams.

• Excellent written and oral communication skills.

• Organized and good time management skills

• Collaborative spirit

• Committed to the mission of Rukundo International