Frontline Intern

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Overview:

The Frontline team is a critical part of the administration of Open Door Legal, and the key to ensuring all clients and potential clients get appropriate service in a timely manner. The Frontline team is the first point of contact for all current and prospective clients, and is responsible for connecting our guests to our services.

The Frontline team provides administrative support for the organization and supports internal operations. We expect you to collaborate with the team in identifying creative and efficient solutions for organizing and managing a high-volume, fast-paced workflow. This includes general office management and facilities responsibilities such as managing any requests or concerns regarding the office space or office supplies, handling all incoming mail, and handling package receiving.

Responsibilities:

• Assist with brief service intakes and a couple cases.
• Additional projects such as making a peer performance review system and rolling out a new income verification process.
• Assist with Vision Zero Displacement initiatives, such as outreach and clinic set up.
• Looking for someone interested in systems. Not required, but a bonus to speak Spanish, Cantonese, Mandarin, Tagalog, Filipino, or Samoan. Needs to be able to be in-office at least part-time