Client Advocates Needed!

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Mothers Helping Mothers, Inc. is all about building our community of mothers we serve. We are in need of 2-3 advocates to connect with young mothers struggling with day to-day needs and need emergency assistance.

You will be asked to:


Respond to Questions

Advocates answer questions from clients or staff members, providing in-depth explanations.

Resolve Problems

Advocates resolve problems with patients, customers, or staff members by finding effective solutions that are beneficial to both them and the company or facility.

Advise

Advocates advise clients and staff members on their available options, or on specific products or services, that might be beneficial to them. This might include informing them of available community resources and providing referrals.

Access Files

Advocates access customer, patient, and staff files in digital systems in order to provide individuals with information that is relevant to them.

Log Services

Advocates write reports and notes from meetings to record problems and resolutions, keeping files updated with current information for each individual they serve.

Advocates effectively interact with people, determining the best ways to resolve their problems and fulfill their needs. Companies and individuals who hire advocates seek out professionals who have the skills necessary to perform this job.