Weekday Intake - Administration - Reception Assistant

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Food insecurity is a crisis in our community and it has been accelerated by cost of living increases. An incredible 1 in 8 of our neighbors are in danger of going hungry. SACA needs weekly volunteers to help support our neighbors who depend on these services. Your dedication of time means the world to us and to the people we serve. We are in need of weekly volunteers Monday to Thursday who can commit to 2-4 hours to help in the food market, warehouse, thrift story and intake.

The intake volunteer check in clients, answer the phones and schedules appointments. These volunteers will help create an inviting and pleasant work environment and welcome clients to the food shelf. SACA’s office hours are weekly Monday 9am-4:00pm, Tuesday 8am-4:00pm, Wednesday 10am - 6:00pm and Thursday 8am - 3:00pm. We currently have the greatest need for Intake Volunteers on Tuesday and Thursday mornings from 8am-12pm. Ideally, administrative volunteers would make a weekly or bi-weekly commitment.

Duties/Responsibilities:
* Telephone coverage to make client appointments
* Filing, data entry, copying, scanning
* Assists with welcoming and sign-in food market clients
* Greeting visitors who are donating or visiting SACA
* If volunteer is bilingual: assist staff to effectively and efficiently serve the non-English speaking clients by translating. (We currently have need of Spanish speaking volunteers).
* Performs duties requiring the giving or receiving of information.
* Interact with clients in a friendly and professional manner

Qualifications/requirements:
* Must have a professional manner and strong communication skills both in person and on the phone
* Good organizational skills
* Ability to respect and maintain confidential information
* Able to read and write in English; the ability to speak Spanish is desirable.
* Ability to follow instructions
* Computer skills or willingness to learn.
* Cooperative attitude