ADMINISTRATIVE SUPPORT VOLUNTEER

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Administrative Support Volunteer

Description: Administrative Support Volunteers assist hospice staff with various clerical and operational tasks, enhancing the efficiency of hospice services and allowing healthcare professionals to focus more on patient care.

Responsibilities:

· Organize and maintain patient files and documentation.

· Assist with data entry, filing, and inventory management.

· Help prepare educational materials and resources for patients and families.

· Support scheduling of appointments and volunteer activities.

· Participate in team meetings and provide input on operational improvements.

Qualifications:

· Strong organizational skills and attention to detail.

· Proficiency in basic computer applications (e.g., Microsoft Office).

· Previous administrative experience is a plus but not required.

• Assists with clerical work, filing, answering phones, etc.
• Prepares and mails of the bereavement information, newsletter or other literature.
• Makes admission packets, patient education materials, or other handouts.
• Assists the Volunteer Coordinator with Volunteer Training Sessions and other activities.
• Writes thank you notes for donations and sympathy cards.
• Attends monthly meetings, on-going education programs, support group, and/or social functions as appropriate or as requested.
• Maintains volunteer hours tracking