LAND a great volunteer role helping travelers at Bradley Airport

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Travelers Aid volunteers at Bradley International Airport will be providing general and specialized assistance to passengers and guests. Specifically, Travelers Aid volunteers will provide and/or handle the following:

· Airport directions, including information on airport parking and rates;

· Information concerning how to move about the New England area, including automobile routing, schedules and rates for public transportation;

· Information on cultural activities, sightseeing, accommodations, and other travelers’ points of interest in the New England area;

· Referrals for transportation reservations and information (including assistance downloading applicable ridesharing apps);

· Information about the terminal and types of services, merchandise, and/or shopping and dining offered;

· Paging requests according to the standard paging format in the terminal;

· Information on all airlines serving the airport, including ticketing lounge services, and gate locations;

· Information concerning options available to passengers whose flights have been delayed or cancelled or whose flights have been diverted to Bradley;

· Liaison services to process requests for wheelchairs and other assistive devices for passengers/guests to the airport.