Help Others Shop Cleveland Botanical Garden Gift Shop

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The Garden Store is an inspiring place to shop for the gardener - and everyone else. The world of the garden inspires everything in this special shop, an area favorite. Garden flair is everywhere, from apparel and jewelry to home and garden décor. The Garden Store offers a carefully curated selection of original and one-of-a-kind gifts and garden goods in a variety of styles that change with the seasons.

Garden Store Retail Assistants help prepare and arrange merchandise for sale, greet and assist shoppers, and/or keep the Garden Store clean and tidy. Volunteers can assist in the store or in the inventory storage area.

Responsibilities:

• Support staff and serve as a positive representative of Holden Forests & Gardens
• Follow supervisor instructions to complete tasks
• Attend trainings, orientations, refreshers, or clinics as required to ensure consistency and accuracy in job duties
• Demonstrate positive guest interaction and model strong customer service
• Communicate any questions, issues, or concerns to staff in a timely manner
• May assist in the receiving, processing, and pricing of Garden Store merchandise in the P1 Level Receiving Room
• Familiarize yourself with Garden Store products
• Assist customers in the Garden Store’s Garden Room and Retail Patio areas, as necessary
• Provide light housekeeping and maintenance of store, including sweeping, dusting, and restocking
• Care for Garden Store’s plants, including watering, pruning, and deadheading
• Additional related tasks as needed

• Guests have an enjoyable shopping experience in a well-organized store
• Increase in sales which provides funding to support the mission of Holden Forests & Gardens

Qualifications, Skills, and Characteristics:

• Previous retail experience preferred, but not required
• Be comfortable and enjoy working with the public
• Strong organizational skills and attention to detail
• Ability to work independently and with a team
• Flexible, interested in doing a variety of projects
• Strong communication skills
• Commitment to learning information and procedures relevant to the work
• Demonstrate reliability, punctuality, and ability to adapt as needed
• Demonstrate respect for the diversity of people and nature

• Store assistant shifts are 12:30-4pm, Tuesday-Sunday, 9:30am-1pm, Tuesday-Saturday
• Inventory assistant shifts are 10am-Noon, Wednesday-Friday
• Minimum two shifts per month
• Year round availability