Calling All Retired RNs!

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Are you ready to ignite your passion for nursing once again? Do you have a wealth of clinical knowledge and skills you’d love to share? Volunteering at LVIM could be just what you need! Join us in empowering the medically underserved of Polk County to live healthier lives. We provide access to FREE, high-quality, comprehensive healthcare through a community of caring volunteers.

Join a team of like-minded nurses who share your passion for helping others. With their patient-centered listening skills, our dedicated Patient Care Phone Support volunteers assess the health concerns of our patients, either in-person or over the phone, and determine the appropriate level of medical care needed. These amazing nurses collaborate with our care coordination team to streamline the delivery of focused, high-quality care for our busy providers.

Benefits of Volunteering

• Utilize your invaluable years of nursing experience.
• Engage in discussions, share experiences, and learn from other healthcare professionals.
• Meet new people and be a part of a supportive and inclusive team.
• Contribute to the well-being of your community and help ensure access to timely and appropriate medical care.

Responsibilities and Duties

• Perform clinical care support by engaging in patient-centered communication through open-ended questions, active listening, and soliciting patients’ areas of concern and expectations.
• Assess the urgency and severity of patient conditions to determine the appropriate course of action.
• Maintain accurate and thorough documentation of patient interactions and assessment outcomes.
• Accurately relay important patient information to the attending provider for timely and efficient medical decision-making.

Qualifications

• Licensed Registered Nurse.
• Significant experience with direct patient care.
• Strong organizational and listening skills.
• Proficient in using electronic health records (EHRs) systems to maintain accurate records.
• Strong typing and computer ability necessary to document information gathered during a telephone conversation.

At LVIM, we believe in teamwork and the power of caring hearts. Together, we are transforming healthcare, one patient at a time.