Share another part of the world as a Glasshouse Ambassador

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The Cleveland Botanical Garden's Glasshouse offers a thrilling year-round escape to the fantastic spiny desert of Madagascar and the butterfly-filled rainforest of Costa Rica. The Glasshouse features 350 species of exotic plants and 50 different types of butterflies, birds, reptiles, and amphibians. The Glasshouse is unique among conservatories because it shows how plants, animals, geology, and climate interact in delicate balance. Glasshouse Ambassadors provide information and fosters exploration of the Glasshouse plants and animals to visitors.

Responsibilities:

• Support staff and serve as a positive representative of Holden Forests & Gardens
• Follow supervisor instructions to complete tasks
• Engage visitors in the Glasshouse biomes
• Answer visitor questions, and when unable to answer a question, allow the visitor to submit the question for staff follow-up
• Educate visitors about the plant and animal life within the biomes
• Provide outstanding customer service
• Maintain the safety of people, plants, and animals
• Attend trainings, orientations, or clinics as required
• Additional related tasks as needed

• Increases guest satisfaction and provides them with a richer experience in the Glasshouse biomes
• Provides education and enrichment for guests