Food Referral Assistant

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The Capital Area Food Bank, founded in 1980 is the largest nonprofit food distribution and nutrition education resource in the Washington metro area servicing the community through direct service and its network of partner agencies.

The CAFB Partner Relations Department needs volunteers who are interested in fielding calls from the food bank's Hunger Lifeline. This line provides food referrals to community members in need of food throughout the DC Metropolitan area by placng them in contact with food bank partners in their area.

Primary Duties:

• Refer callers to food pantries in close proximity to the client
• Foster positive relationships with partner agencies by setting up appointments for clients to receive services
• Update database containing emergency food provider information
• Collaborate with Advocacy Department to assist clients in applying for food stamps

Minimum Requirements:

• Must demonstrate a genuine passion for working with populations often denied access to vital human services due to social or economic barriers
• Excellent customer service skills
• Strong organization skills and excellent verbal and written communication skills
• Basic computer skills, including familiarity with Internet mapping tools
• Ability to multitask
• Spanish language skills preferred